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Virtual agents / Chatbots
in United Kingdom

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Web - United Kingdom

Andrea a chatbot / virtual agent representing Travelodge

       by Synthetix since Sep 2009 in English, Web, Branded conversations, Customer service, Leisure, Text recognition, Travel, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Andrea Customers with questions and queries can click on 'Help' on the homepage or input their questions directly to the page at other points on the site and are greeted by the smartAgent. Andrea has been designed to talk to thousands of people every week, answering their queries and navigating them around the website. The conversational, natural language interface provides straight answers to straight questions. Andrea is answering queries about Travelodge venues and has a wealth of knowledge, from hotel directions to in-room facilities.

Travelodge have full access to the Synthetix.info analytics service and can see all the questions that visitors to the website have. This allows them to make sure that Andrea is always updated to answer any new queries that may arise. It also provides detailed management reports to monitor the success of the smartAgent.

Expired Jenny a chatbot / virtual agent representing Virgin Media

       by Creative Virtual since Sep 2009 until Aug 2013 in English, Web, Branded conversations, Customer service, Facial expressions, Sales, Telecoms & utilities, Text recognition, Animated avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Jenny Jenny, an animated avatar created to be a likeness of an actual call centre agent, provides help on the Virgin Media website for existing customers and potential new customers. The Creative Virtual team created this V-Person™ with Site Context in order to offer reliable information for both National and Cable Broadband customers.

Lisa a chatbot / virtual assistant representing University of Wolverhampton Library

       by Daden since Aug 2009 in English, Web, Branded conversations, Career & education, Customer service, Facial expressions, Speech synthesis, Text recognition, Animated avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Lisa This chatbot is the University of Wolverhampton's Library Learning and Information Services virtual assistant.

Expired Virtual Assistant a chatbot / virtual assistant representing ASDA

       by Creative Virtual since Jul 2009 until Aug 2013 in English, Web, Branded conversations, Cooking, Customer service, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Virtual Assistant ASDA’s V-Person™ is designed to replicate the warm and friendly assistance of in-store customer service for online shoppers. Ask ASDA not only helps customers understand the online shopping platform but also decreases the number of calls and emails to the call centres and provides ASDA with real-time 'conversational' feedback from their customers.

Max Factor a chatbot / virtual agent representing Max Factor

       by Ecreation since Jul 2009 in English, Web, Beauty, Branded conversations, Campaign, Fashion, Sales, Text recognition, Faceless, Commercial
chatbot, chatterbot, conversational agent, virtual agent Max Factor The agent gives you great makeup tips especially around False Lash Effect Mascara, it also has great links to content on Facebook, You Tube and along with Exclusive videos from Caroline Barnes (a Max Factor makeup artist). This agent uses the latest click to share technology which gives the agent a great viral edge. Users can be watching the video or taking a poll and instantly share the content with their friends in messenger.

Expired A.B.I. a chatbot

       by Raider since Jun 2009 until Oct 2012 in English, Web, Social, Text recognition, Avatar, Amateur
chatbot, chatterbot, conversational agent, virtual agent A.B.I. A.B.I responds in natural language to what you type. She is able to "learn" what to say by analysing her conversation logs and by direct question/answers with visitors. During a conversation A.B.I will decide if she enjoys chatting to someone or not and will acknowledge what she deems negative or positive input.

Ask Direct a chatbot / virtual assistant representing Tesco Direct

       by Creative Virtual since Jun 2009 in English, Web, Branded conversations, Customer service, Home & living, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Ask Direct Tesco Direct’s V-Person™ has a clean, professional template design complete with their well-known company logo and motto. Users can easily browse the clickable FAQs or type a free text entry to find the answer to their query 24 hours a day, 7 days a week without the hassle of contacting a call centre. This install also gathers feedback from users about the usefulness of answers and call savings thus helping to constantly improve the system.

Adam a chatbot / virtual agent representing Essex and Suffolk Water

       by Synthetix since Jun 2009 in English, Web, Branded conversations, Customer service, Telecoms & utilities, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Adam Synthetix successfully launched its third Virtual Agent deployment into the Utilities sector for the organisation delivering water and sewage services within the south east of England, Essex & Suffolk Water.

Visitors to www.eswater.co.uk can click on "Ask us" and are greeted by one of several smartAgents (selected at random) who are there to answer queries twenty-four hours a day, seven days a week. The smartAgent has been implemented to improve the customer experience and reduce the routine inbound enquiries to the Essex & Suffolk Water contact centre and thus saving costs.

Simon a chatbot / virtual agent representing Northumbrian Water

       by Synthetix since Jun 2009 in English, Web, Branded conversations, Customer service, Telecoms & utilities, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Simon Synthetix successfully launched its second Virtual Agent deployment into the Utilities sector for the organisation delivering water and sewage services within the north east of England, Northumbrian Water.

Visitors to www.nwl.co.uk can click on "Ask us" and are greeted by one of several smartAgents (selected at random) who are there to answer queries twenty-four hours a day, seven days a week. The smartAgent has been implemented to improve the customer experience and reduce the routine inbound enquiries to the Northumbrian Water contact centre and thus saving costs.

Expired Tina a chatbot / virtual assistant representing Intuit

       by Creative Virtual since May 2009 until Jul 2012 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Tina Tina, the QuickBooks UK virtual Chat Agent is available 24/7 to answer questions related to QuickBooks products and services.
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