Octane AI Review - Summary
What is Octane AI?
Octane AI is focused on direct-to-consumer (D2C) ecommerce brands and provides Facebook Messenger and SMS chatbots primarily for Shopify store owners. Although Octane AI is great for this particular niche, it’s not for all ecommerce stores and is not an ‘all-in-one’ chatbot solution.
With Octane AI, you’ll gain access to chatbot tools for both Facebook Messenger and SMS marketing, from which you can run abandoned cart campaigns, answer customer questions, create conversational FAQs, send receipts and shipping notifications, and help your audience identify products to purchase.
Our conclusion after vetting Octane AI in-depth is that it’s a cool and upcoming ecommerce solution for a very particular group of Shopify storefront owners. The platform has some ecommerce specific tools that many chatbots are lacking, but the tools are extremely expensive for the overall value provided. Bottom line, make sure Octane AI is exactly what you’re looking for because there’s a lot that other ecommerce chatbots are capable of that Octane AI is not, and vice versa.
Channels: Facebook Messenger, SMS
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