Freshchat Review - Summary
What is Freshchat?
Freshchat is an omnichannel, AI-driven, self-service chatbot solution for customer service that has solutions for both small business and enterprise clients.
Freshchat however, is a compartmentalized product, meaning it’s only useful to companies already using, or planning to use Freshworks for their help desk, online sales, marketing automation, and other business systems.
This, unfortunately, means that you won’t only have limited flexibility in your tech stack, but you’ll be spending at least three times what you see listed for Freshchat’s pricing alone.
Unless you plan on using Freshworks for all of your online marketing, support, and sales, we highly recommend taking a look at other, more flexible customer support chatbots that provide the same functionality as Freshchat, or more, at a lower price point.
Channels: Web chat, messenger applications
Pricing - Freshchat:
Overall Rating - Freshchat:
What You’ll Learn
Integrations and API
Pros and Cons - Freshchat
Freshchat Review - Final Analysis
Freshchat Competitors and Alternatives
Frequently Asked Questions