NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
| by Daden since Mar 2008 in English, Web, Branded conversations, Customer service, Text recognition, Avatar, Commercial |
'Hanover Helps' is an innovative automated website assistant, it has helped Hanover generate over 10,000 hits to their web site in the first week since the launch.| by Creative Virtual since Feb 2008 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Faceless, Commercial |
The non-avatar V-Person™ implementation on the Cheltenham & Gloucester website is designed to show a list of clickable related FAQs side-by-side with the user input and virtual assistant response. Buttons at the bottom of the template allow users to easily “Find a branch” and locate “Useful phone numbers”.
Charlotte
a chatbot representing BBC Backstage
| by Daden since Jan 2008 in English, Web, Text recognition, TV, Visual Entertainment, Creation & gaming, Avatar, Commercial |
Charlotte is a talking TV guide. She can help users find out what is on TV, when their favourite programme is on, or when their favourite type of programme is on. She was launched November 2004. | by TA Vision since Jan 2008 in English, Web, Proof of Concept, Text recognition, Picture, Commercial |
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| by Daden since Dec 2007 in English, Web, Branded conversations, Campaign, Clone, Customer service, E-Learning, Facial expressions, Market research, Proof of Concept, Sales, Speech synthesis, Text recognition, Text synthesis, Animated avatar, Commercial |
Abi is an example of a complicated chatbot. She also has an existence in Second Life as the Avatar Abi Carver who acts as a greeter for Daden at their Second Life Office on Daden Prime. 
David
a chatbot / virtual assistant representing Renault
| by Creative Virtual since Nov 2007 until Jun 2010 in English, Web, Branded conversations, Campaign, Customer service, Mobility, Text recognition, Animated avatar, Commercial |
I was the first to try it! And now all I have to do is make myself available 24 hours a day to tell you all you want to know about the new Twingo. Ask away.......
| by Creative Virtual since Jul 2007 in English, Web, Branded conversations, Customer service, Mobility, Text recognition, Travel, Avatar, Commercial |
Lisa is National Rail Enquiries' virtual assistant. She can help you find out about train travel in the UK. She can let you know ticket office opening times, car park prices through to major disruptions happening right this minute. She can even take your journey details and load a page to show you train times and prices of tickets.
Mortgage Brian
a chatbot / virtual assistant representing The Key
| by Creative Virtual since Jul 2007 until Nov 2012 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Picture, Commercial |
Mortgage Brian is the Key's virtual assistant available to answer questions 24/7. This V-Person™ solution features static images of a real person which change based on the query entered by the user.
| by Creative Virtual since Jun 2007 in English, Web, Branded conversations, Customer service, Mobility, Text recognition, Avatar, Commercial |
Visitors to the Renault UK website can now experience an updated and improved “Ask Renault”. This V-Person™ has been integrated with Google search functionality. Whether launched from the site search box or via the link on the Contact page, the user now benefits from the extensive information in the V-Person knowledgebase and a search of the website within one convenient tool. To accommodate this additional functionality, Renault has released a new V-Person template which allows both the “Question & Answer” pair and “Search Results” to be displayed in the same interface. Users can easily click between the tabs to find a complete answer to their query.
Virtual assistant
a chatbot / virtual assistant representing Lloyds TSB
| by Creative Virtual since Apr 2007 until Oct 2013 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Avatar, Commercial |
Lloyds TSB, one of the UK's largest and most respected banks, employs a non-avatar Virtual Assistant on their main website. One way users can launch the pop-up is to enter their question into the box on the Help Page and click "Ask".
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