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Virtual agents / Chatbots
in United Kingdom

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - A-Z Letter h - United Kingdom

Halo a chatbot representing Daden Limited

chatbot, chatterbot, conversational agent, virtual agent Halo Halo is a chatbot who speaks and writes down everything she says. Halo has a wide range of general knowledge and has features such as real-time news and weather feeds. Halo doesn't initially have much of a memory. She remembers name, location, job and source during the conversation, and these can be used as triggers following a no match to get the conversation going.

Halo Rossini a chatbot representing Daden Limited

chatbot, chatterbot, conversational agent, virtual agent Halo Rossini Halo Rossini lives and works in Second Life. She twitters, blogs and moves around Daden Prime answering questions.
chatbot, chatterbot, conversational agent, virtual agent Hannah Visitors to the M&S Bank website are greeted by the friendly face of Hannah, their online Virtual Assistant. This V-Person™ system features an In-Conversation Survey (ICS) to help gather information about the usefulness of provided answers and call savings.

Hanover Helps a chatbot representing Hanover Housing Association

chatbot, chatterbot, conversational agent, virtual agent Hanover Helps 'Hanover Helps' is an innovative automated website assistant, it has helped Hanover generate over 10,000 hits to their web site in the first week since the launch.
The chatbot, which takes advantage of the latest web-delivered text-to-speech technology, allows visitors to the site, including the visually impaired, to 'ask' questions about Hanover's services.

Expired Harriet a chatbot / virtual assistant representing Harrow Council

chatbot, chatterbot, conversational agent, virtual agent Harriet Harrow Council's Virtual Assistant, Ask Harriet, is located on the council website to answer enquiries specifically about Housing and Council Tax benefits. This V-Person™ template design is very user-friendly and allows visitors to enter their question in the free text box or chose from a list of clickable FAQs.

Expired Helen a chatbot / virtual assistant representing Yorkshire Building Society

chatbot, chatterbot, conversational agent, virtual agent Helen With online mortgage sales rising rapidly at Yorkshire Building Society, its website has just added a Virtual Assistant to interact with customers, built by online self-service specialist, Synthetix. Helen, as the new computer generated 'employee' is known, is a new type of customer adviser who never takes days off sick, and is available 24 hours per day, 7 days per week!

Help Centre a chatbot / virtual assistant representing Cheltenham & Gloucester

chatbot, chatterbot, conversational agent, virtual agent Help Centre The non-avatar V-Person™ implementation on the Cheltenham & Gloucester website is designed to show a list of clickable related FAQs side-by-side with the user input and virtual assistant response. Buttons at the bottom of the template allow users to easily “Find a branch” and locate “Useful phone numbers”.

Hollie a chatbot / virtual assistant representing Bourne Leisure

chatbot, chatterbot, conversational agent, virtual agent Hollie Virtual Hollie is providing answers to questions from people interested in visiting a number of holiday parks across the United Kingdom. The virtual assistant is currently dealing with thousands of visitors each month. The technology is answering customer queries on a variety of subjects whilst also navigating the user to additional content that appears on the website. The virtual assistant contains a wide range of content, this includes information on key attractions, when famous people are performing and routine information about each venue such as "what time do you need to check in". One of the more interesting aspects of the deployment is that "Hollie" promotes some of the events that are taking place at the resorts over the course of the year.

Staff at Butlins have full access to a wealth of management and customer contact data via the Synthetix analytics service. They can see all the questions that users to the assistant have posed. This allows them to make sure that Hollie is always updated to answer any new queries that may arise. The system also provides detailed management reports to monitor the success of the smartAgent. Hollie is the first live edition of smartAgent Version 4 and has many new features and functions that enhance the system for both the user and the website owner.

Protected How To a chatbot / virtual assistant representing Lloyds Banking Group

chatbot, chatterbot, conversational agent, virtual agent How To Lloyds Banking Group employees have their own internal mortgage support system. The 'How To' implementation makes mortgages simple by providing instant answers and opening secure pages containing more information. Designed specifically for internal use only, the template is simple and clean and reflects the company branding. Important updates are displayed prominently at the bottom and related topics/FAQs are always listed to increase usability.
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