NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
| by Daniel Burke since May 2012 in English, Web, Branded conversations, Facial expressions, Gestures, Text recognition, Text synthesis, Avatar, Amateur |
Zen is an experimental javascript chatbot, the intention is to have her be the mascot for the whole site, all enquiries and functions of the site will be carried out through her.| by Synthetix since Feb 2012 in English, Web, Branded conversations, Cooking, Customer service, Gestures, Text recognition, Picture, Commercial |
Synthetix has successfully deployed another integrated Virtual Assistant solution for Morrisons supermarket.
Sarah
a chatbot / virtual assistant representing First Great Western
| by Creative Virtual since Dec 2011 until Oct 2013 in English, Web, Branded conversations, Customer service, Text recognition, Travel, Avatar, Commercial |
Ask Sarah, First Great Western's V-Person™, is available 24/7 to answer questions on topics including planning a journey, purchasing tickets and reserving seats. This install includes an In-Coversation Survey (ICS) designed to collect information about the usefulness of answers and saved calls and emails.
Harriet
a chatbot / virtual assistant representing Harrow Council
| by Creative Virtual since Oct 2011 until May 2012 in English, Web, Branded conversations, Customer service, Facial expressions, Government, Text recognition, Animated avatar, Commercial |
Harrow Council's Virtual Assistant, Ask Harriet, is located on the council website to answer enquiries specifically about Housing and Council Tax benefits. This V-Person™ template design is very user-friendly and allows visitors to enter their question in the free text box or chose from a list of clickable FAQs.
Lucy
a chatbot / virtual assistant representing Lloydspharmacy
| by Creative Virtual since Sep 2011 until Dec 2011 in English, Web, Body health, Branded conversations, Customer service, Facial expressions, Text recognition, Animated avatar, Commercial |
Ask Lucy is Lloydspharmacy's online heathcare assistant. She is available 24/7 on the Lloydspharmacy website and can answer questions about weight loss, hair loss and even dealing with the common cold. This V-Person™ install features an animated avatar, a box for free text entries, a list of clickable FAQs and an In-Conversation survey (ICS).
| by Creative Virtual since Jul 2011 in English, Web, Branded conversations, Facial expressions, Pets & animals, Text recognition, Animated avatar, Commercial |
Ask Annie is available on the RSPCA website 24/7 to provide information on all main species of domestic and wild animals including information relating to general pet care, animal welfare law, animal rehoming and vet care. This V-Person™ can also help users find local vets, council, police and fire and rescue services in their area.
Annoying Orange
a chatbot
| by Ecreation since Apr 2011 until May 2012 in English, Web, Branded conversations, Campaign, Social, Text recognition, Avatar, Commercial |
Acting upon instructions from R/GA London a chatbot was developed for Nokia. The chatbot, called The Annoying Orange, can be accessed through different mobile applications. The Annoying Orange is a popular character on Youtube. Nokia uses this character as a chatbot to promote the Instant Messaging services for mobile devices. Badges can be earned by chatting with the chatbot. When a user obtains a badge, he has the possiblity to share the information on Facebook. The Annoying Orange chatbot chatbot is accessible via Gtalk, Ovi chat, Windows Live Messenger and Yahoo Messenger
| by Synthetix since Apr 2011 in English, Web, Branded conversations, Career & education, Customer service, Text recognition, Picture, Commercial |
Leeds Metropolitan University re-launched its international student portal and put Synthetix technology at the core. Potential new students from all over the world have been engaging with one of three characters who show them around University and answer questions about life as an international student, not only at Leeds but also the United Kingdom. The deployment is available 24 hours a day, seven days a week, crucial when dealing with enquiries from any time zone.
| by Creative Virtual since Apr 2011 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Avatar, Commercial |
This Online Assistant answers questions for website visitors about Bank of Scotland's Home Insurance. The system is launched from the search box on the Home Insurance page.
| by Creative Virtual since Apr 2011 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Faceless, Commercial |
This non-avatar Online Assistant answers questions for website visitors about Halifax's Home Insurance. The system is launched from the search box on the Home Insurance page.
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