NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
| by Creative Virtual since Jul 2007 in English, Web, Branded conversations, Customer service, Mobility, Text recognition, Travel, Avatar, Commercial |
Lisa is National Rail Enquiries' virtual assistant. She can help you find out about train travel in the UK. She can let you know ticket office opening times, car park prices through to major disruptions happening right this minute. She can even take your journey details and load a page to show you train times and prices of tickets.
Mortgage Brian
a chatbot / virtual assistant representing The Key
| by Creative Virtual since Jul 2007 until Nov 2012 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Picture, Commercial |
Mortgage Brian is the Key's virtual assistant available to answer questions 24/7. This V-Person™ solution features static images of a real person which change based on the query entered by the user.
| by Creative Virtual since Jun 2007 in English, Web, Branded conversations, Customer service, Mobility, Text recognition, Avatar, Commercial |
Visitors to the Renault UK website can now experience an updated and improved “Ask Renault”. This V-Person™ has been integrated with Google search functionality. Whether launched from the site search box or via the link on the Contact page, the user now benefits from the extensive information in the V-Person knowledgebase and a search of the website within one convenient tool. To accommodate this additional functionality, Renault has released a new V-Person template which allows both the “Question & Answer” pair and “Search Results” to be displayed in the same interface. Users can easily click between the tabs to find a complete answer to their query.
Virtual assistant
a chatbot / virtual assistant representing Lloyds TSB
| by Creative Virtual since Apr 2007 until Oct 2013 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Avatar, Commercial |
Lloyds TSB, one of the UK's largest and most respected banks, employs a non-avatar Virtual Assistant on their main website. One way users can launch the pop-up is to enter their question into the box on the Help Page and click "Ask".| by Creative Virtual since Apr 2007 in English, Web, Branded conversations, Customer service, Mobility, Text recognition, Animated avatar, Commercial |
Motability Operations currently uses three separate V-Person™ solutions: one for Customers available on the Motability Operations website, one for Dealers providing them with information on cars as well as scooters and powered chairs, and one for Advisors designed specifically for the internal helpdesk. In 2010 the highly successful Ask Mo virtual assistants got a new look with a range of template updates.| by Ecreation since Jan 2007 in English, Web, Body health, Branded conversations, Campaign, Government, Text recognition, Avatar, Commercial |
The Talk to FRANK Bot is a fully automated Windows Live Agent designed to give young people information on drugs from content supplied by FRANK, the national drug information and advice service. Information.
| by unknown since Nov 2006 in English, Web, Branded conversations, Sales, Text recognition, Travel, Avatar, Commercial |
Comtech Travelbot is mainly directed at UK users as it searches for UK tour operator package holidays abroad.
Red
a chatbot / virtual assistant representing BM Solutions
| by Creative Virtual since Nov 2006 until Feb 2010 in English, Web, Branded conversations, Finance & legal, Sales, Text recognition, Animated avatar, Commercial |
Red works for BM Solutions and is a friendly animated mortgage adviser. Mortgage brokers using the BM Solutions website are already used to desktop alerts from Red. And now they can also ask the cheerful cartoon redhead questions.
| by Synthetix since Oct 2006 in English, Web, Branded conversations, Career & education, Customer service, Text recognition, Avatar, Commercial |
"We wanted to make finding out about careers and training on the internet more interactive," explained Sue Fairest, skills development manager at Improve. "Rather than having to trawl through pages of information trying to find what you're looking for, you can ask Dunkan very specific questions. Or, if you're not sure what you're looking for, Dunkan will ask you a series of yes or no questions before suggesting areas of interest he thinks might suit you best.
Emma
a chatbot / virtual assistant representing BT
| by Creative Virtual since May 2006 until Sep 2010 in English, Web, Branded conversations, Customer service, Sales, Telecoms & utilities, Text recognition, Avatar, Commercial |
Léa répond aux questions des clients de MMA.
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