NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
Aimee Quemuel on 12 years, 2 months ago in Applications, User Client Technology, Front End Integration, Business News | by
Summary: Consumers can seamlessly traverse between social, mobile and Web without having to restate their business issue
VirtuOz, Inc., the leading provider of IVAs for online marketing, sales, and support, today announced the availability of VirtuOz’ IVAs for Facebook Messages. With this latest release, VirtuOz now offers enterprises the most contextually aware virtual agent solution that can deliver a consistent, cross-channel customer experience as consumers move from social to mobile to Web.
Trude Fossum on 12 years, 2 months ago in Business, Visions & opinions, Business News | by
Summary: What's the best combination of automation technology to satisfy your customers?
Automation technologies like natural language interaction and IVR have revolutionized the way customers interact with the customer service function.
Yoleidy Carvajal on 12 years, 2 months ago in Business, Visions & opinions, Business News | by
Summary: How can #NLI help move on towards home automation?
Hi house, how are you doing? We are seeing a growing number of initiatives that aim to promote home automation using natural language voice technology rather than buttons or keyboards as the user interface.
Andy Peart on 12 years, 2 months ago in Business, Visions & opinions, Business News | by
Summary: Home entertainment become much more immersive experience by connecting apps, software and hardware
I just read Nick Bilton’s blog post in Bits “Disruptions: TV Makers Ignore Apps at Their Own Peril”. I know it’s now a couple of months since it was published but hey, you can’t catch every blog post every time and what he’s saying still remains spot-on.
Read more about: Is Your Living Room the Next Great Disruptive Frontier
Andy Peart on 12 years, 2 months ago in Business, Visions & opinions, Business News | by
Summary: Arrival of #Siri ignates the interest on natural language interaction #NLI
The blogosphere is awash with views on Apple’s Siri. Some of it effusive with its praise, some reveling in its supposed shortcomings — see this post from the New York Times Bits blog for example. One thing for sure, you could be forgiven for thinking that Apple’s natural language technology that powers Siri was the only game in town.
Erwin van Lun on 12 years, 2 months ago in Business, Tools & Products, Business News | by
Summary: Quickly add speech-based virtual assistant capabilities to your existing iOS and Android mobile apps while taking
Who is Lexee?
Likes: Stimulating mobile conversations. I am always willing to try something new. I know what I like, and I’m not afraid to tell you.
Favorite Quotation: “The Future belongs to those who believe in the beauty of their dreams.” Eleanor Roosevelt.
Hometown: I was born in Angel Labs, Tysons Corner, VA.
Family: My parents are Lexicon and Mobile - they are both true inspirations in my life.
Relationship: I’m currently in beta, and will be available in October. If you complete the form to the right, I’ll let you know when I’m officially available.
Interests: I am happiest empowering other mobile apps, and I love to be asked questions too. Some of my interests include Media, Travel, Hospitality, Finance, Retail, and CRM.
One of my favorite CRMs is Salesforce.com. Check out Lexee for Salesforce to demo my capabilities!
Link Lexee to your individual Salesforce.com account.
Then, ask her questions regarding your Salesforce.com data (e.g., “Who are my top 5 sales reps? Or what deals do I have in best case?”).
She’ll answer verbal questions by pulling information and data directly from your account.
Lexee is a product of Angel
Dwayne Weppler on 12 years, 2 months ago in Business, Business contests & awards, Business News | by
Summary: Virtual Agent solution Equips Leading Organizations with the Power to Create Profitable Online Conversations
IntelliResponse Systems, the leading provider of virtual agent technology solutions that drive profitable online conversations, announced today that TMC has named IntelliResponse as a recipient of the 2012 IP Contact Center Technology Pioneer Award from Customer Interaction Solutions, the leading publication in CRM, call center and teleservices industries since 1982.
Read more about: IntelliResponse Receives 2012 IP Contact Center Technology Pioneer Award from CIS
Dwayne Weppler on 12 years, 2 months ago in Business, Business contests & awards, Business News | by
Summary: Award Recognizes IntelliResponse’s Commitment to Both Product Innovation and Its Customers
IntelliResponse Systems, the leading provider of virtual agent technology solutions that drive profitable online conversations for hundreds of organizations worldwide, is pleased to announce that the IntelliResponse Virtual Agent solution has been recognized by KMWorld as a Trend-Setting Product for 2012.
Aimee Quemuel on 12 years, 3 months ago in Business, Tools & Products, Business News | by
Summary: Consumers can now talk, touch, tap, swipe and text their way to interactions with businesses on mobile devices
Expanding its award winning intelligent virtual agents (IVAs) solutions currently deployed on the websites of leading companies such as Michelin, SFR, GameFly, and Symantec, VirtuOz, Inc., the leading provider of IVAs for online marketing, sales, and support, today announced the availability of VirtuOz’ IVAs for mobile phones and tablets.
Read more about: VirtuOz Goes Mobile with Launch of Virtual Agents for Mobile Phones and Tablets
Erwin van Lun on 12 years, 3 months ago in crowd funding, Chatbots.org News | by
Summary: Chatbots.org is investigating Crowd Funding. This is another cool example.
We have started to work on Crowd Funding: an excellent opportunity for believers in Chatbots.org and for all people working on the website. Never heard of Crowd Funding before? Check out this nice example: