NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
Lucy Smallwood-Rose on 12 years, 3 months ago in Business, Jobs, Business News | by
Summary: We are potentially looking for two new contractors to help out on projects starting in the autumn.
The assignments are likely to be 2-3 months, possibly part-time.
The roles are:
- C# ASP.NET developer, to work primarily on the web based management/authoring tool for our chatbots. You need solid C# ASP.NET skills but the project is not over complex so would suit a more junior coder.
- Unity developer, with a focus on scripting/coding (C#) more than 3D design. Experience of deploying Unity on the web and for iOS/Android would also be highly desirable. May extend in to 2013.
Both roles are likely to start in mid/late September, and will be based at our offices in Birmingham, although some home working may be possible.
You must hold British citizenship and will be required to bring your passport to any initial interview.
Apply through http://www.daden.co.uk
Further details may be posted on our website in due course.
Aimee Quemuel on 12 years, 3 months ago in Business, Business contests & awards, Business News | by
Summary: With the popularity of Apple’s Siri, the rise of the virtual agent predicted to become an industry norm
VirtuOz, Inc., the leading provider of intelligent virtual agents (IVAs) for online marketing, sales, and support, announced today that the company has been named a semi-finalist in CRM Idol 2012. Now in its second year, the prestigious award program was founded by author and analyst Paul Greenberg to assist up and coming CRM companies gain visibility in the CRM community, and with key industry influencers. Primary judges include notable CRM luminaries such as Brent Leary, Esteban Kolsky, Denis Pombriant, Jesus Hoyos, Laurence Buchanan, Mark Tamis and Silvana Buljan.
Read more about: VirtuOz Named Americas Semi-Finalist in Prestigious CRM Idol 2012 Contest
Mandy Reed on 12 years, 4 months ago in Business, Events, Business News | by
Summary: Creative Virtual will be showcasing V-Person technology in the Best of Britain technology virtual exhibition.
On 3 August 2012 the Global Business Summit on ICT will be held at the British Business Embassy at Lancaster House in London. One of 18 business summits being held during the London 2012 Olympic and Paralympic Games, the ICT day will also serve as the kick-off for the Best of British technology virtual exhibition which will provide a broader opportunity for companies to engage with delegates during that day and for the following six months. Creative Virtual Ltd is honoured to be selected to showcase their V-Person™ technology through participation in the virtual exhibition.
Read more about: Creative Virtual Participates in the Best of British Technology Virtual Exhibition
Cameron McNerney on 12 years, 4 months ago in Applications, E-Learning, Business, Visions & opinions, Business News | by
Summary: #animated #engagement and #interaction for employees with #elearning
Animated characters are an excellent option to engage employees with eLearning initiatives without spending a considerable amount of money.
Read more about: Paid Actors vs. Animated Characters: Which is Better for eLearning Courses?
Cameron McNerney on 12 years, 4 months ago in Business, Case Study, Business News | by
Summary: optimized website #conversion and prevented abandonment example by #codebaby #virtualagent for #riverrunners
The whitewater rafting company RiverRunners has successfully implemented Emily Virtual River Guide to increase website conversion rates and prevents abandonment. The CodeBaby Virtual Assistant “Emily” is an animated-friendly helper for users searching for their ideal outdoor vacation. RiverRunner’s “Emily” acts as a personal “guide” through the information-rapids of online deals, offers, and ‘bundle packages’ that otherwise go unnoticed.
Read more about: Optimizing the Online Travel Booking Experience: A Customer’s Perspective
Mandy Reed on 12 years, 4 months ago in Business, Partnerships & contracts, Business News | by
Summary: Creative Virtual Ltd has announced the official opening of their newest office in the Netherlands.
Creative Virtual Ltd has announced the official opening of their newest office in the Netherlands. Creative Virtual Netherlands, based in Amsterdam, will provide local support throughout Benelux for customers implementing Creative Virtual’s V-Person™ technology. A V-Person (Virtual Assistant) is capable of holding conversations with digital users in real time, 24/7. For users this means the sensation of communicating with a ‘real’ person able not only to answer their questions, but also to understand the context of those questions and even hold entire conversations.
Read more about: Creative Virtual Opens an Office in the Netherlands
Yoleidy Carvajal on 12 years, 4 months ago in Business, Visions & opinions, Business News | by
Summary: LG introduced the first #internet fridge a decade ago but we haven’t got much further. Can NLI solve the problem?
Ever since supermarkets introduced shopping online there has been the promise of a fridge capable of automatically restocking itself. Why is it then that over a decade since LG introduced the first internet fridge we haven’t got much further, and how can Natural Language Interaction (NLI) technology solve the problem?
Read more about: Bringing Internet Fridges Out From the Cold
Yoleidy Carvajal on 12 years, 4 months ago in Business, Visions & opinions, Business News | by
Summary: Are consumer electronics ready to offer what the demanding baby boomers are expecting? #NLI
Since 1946, one generation has been said to remodel society as it has passed through it – the baby boom generation. This was the first generation in the western world to grow up with television and since then it has witnessed many great technological achievements such as the moon landing, the internet revolution, new mobile technology and now the launch of intelligent consumer devices such as smart-TVs and talking fridges. Steve Jobs, founder of Apple and a baby boomer himself has become a symbol of this ultra-techie generation. The question is, are consumer electronics ready to offer what these demanding boomers are expecting?
Dwayne Weppler on 12 years, 5 months ago in Business, Business contests & awards, Business News | by
Summary: IntelliResponse selected as winner of the Call Center Excellence Award for Best Technology Solution Provider
IntelliResponse Systems, a leading provider of multi-channel virtual agent software solutions that drive profitable online conversations, is pleased to announce that IQPC has selected IntelliResponse as the winner of the Call Center Excellence Award for “Best Technology Solution Provider.
Call center management is about consistently evolving to exceed the expectations and desires of customers. In this respect, there is no such thing as “good enough.” The Call Center Excellence Awards honor those who think—and act—in accordance with the mindset that one can never reach an apex in
customer service.
Read more about: IntelliResponse Chosen as Winner of Call Center Excellence Award
Mandy Reed on 12 years, 5 months ago in Business, Case Study, Business News | by
Summary: Ask Annie answers questions on the RSPCA website.
Creative Virtual Ltd has announced that a new V-Person™ (virtual assistant) solution was launched for the Royal Society for the Prevention of Cruelty to Animals (RSPCA) back in 2011. A V-Person is capable of holding conversations with digital users in real time, 24/7. For users it means the sensation of communicating with a ‘real’ person able not only to answer their questions, but also to understand the context of those questions and even hold entire conversations.
Read more about: Creative Virtual Announces Launch of RSPCA’s Virtual Assistant