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Telecoms & utilities Chatbots

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Telecoms & utilities - Connectivity (internet, landlines, mobile phone, wireless) and natural resources delivered to the home (water, electricity & gas)

Tomek a chatbot / virtual assistant representing Energa SA

       by Stanusch Technologies since Oct 2010 in English, Web, Branded conversations, Customer service, Telecoms & utilities, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Tomek Tomek - jest wirtualnym doradcą na stronie Energa SA, jednego z największych dystrybutorów energii elektrycznej w Polsce. Podstawowym zadaniem Wirtualnego Doradcy jest udzielanie informacji dotyczących firmy i jej oferty. Oferta firmy Energa SA jest indywidualnie dopasowana do specyfiki klienta. Tomek z chęcią przedstawi ofertę zarówno dla firm jak i dla klientów indywidualnych, a tym samym szczegółowo opisze i dobierze odpowiednie taryfy sprzedaży energii. Dodatkowo Wirtualny Doradca odpowie na pytania dotyczące części składowych faktury oraz wyjaśni na czym polega polecenie zapłaty i jak można je uruchomić. Zainteresowanym przyłączeniem do sieci chętnie opowie o rodzajach i warunkach przyłączenia, a także jak wygląda wniosek i gdzie można go złożyć. Tomek może również wskazać informacje jak obliczyć wysokość opłaty za zużytą energię i uruchomić energetyczny kalkulator.

Protected Kelly a chatbot / virtual assistant representing Entergy

       by InteliWISE since Sep 2010 in English, Web, Telecoms & utilities, Text recognition, Video, Commercial
chatbot, chatterbot, conversational agent, virtual agent Kelly InteliWISE has recently installed its HelpAgent™ at a leading US utility operator – Entergy. It answers web users' questions about the service and helps them fill out essential forms and questionnaires. In addition, the Virtual Agent is knowledgeable about the most common issues that users may have with the Entergy Online Customer Service Center.

The InteliWISE HelpAgent™ is fully integrated with the Entergy Online Customer Service Center.

Rachel a chatbot / virtual assistant representing Tesco

       by Creative Virtual since Sep 2010 in English, Web, Branded conversations, Customer service, Facial expressions, Telecoms & utilities, Text recognition, Animated avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Rachel Visitors to the Tesco Mobile Help page are greeted by the friendly face of Ask Rachel, Tesco Mobile’s V-Person™. Animated Rachel, Head of Virtual Customer Service, answers questions falling under a wide range of categories including phone deals, contracts and problems. Rachel’s integrated SmallTalk also allows her to chat with users about herself giving information about her family, her pets and her birthday.

In November 2012 an additional version of Ask Rachel was added on the Tesco Broadband website. Here Rachel can answer questions about broadband and homephone services.

Sidra a chatbot representing Yorkshire Water

       by Synthetix since Aug 2010 in English, Web, Branded conversations, Customer service, Telecoms & utilities, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Sidra Synthetix has launched a a fifth Virtual Agent into the Water Utilities sector for Yorkshire Water. The company manage the collection, treatment and distribution of water in Yorkshire, supplying around 1.24 billion litres of drinking water each day. At the same time Yorkshire Water also collect, treat and dispose of about one billion litres of waste water safely back into the environment.

Morgane a chatbot / virtual agent representing P.E.R Energie

       by Askom since Jul 2010 in English, Web, Branded conversations, Customer service, Telecoms & utilities, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Morgane Morgane est présente sur la page d’accueil du site de Per- energie. Elle répond à toutes les questions concernant les énergies renouvelables, ainsi qu’aux questions relatives à sa société.

Lena a chatbot / virtual agent representing Kaspersky

       by Nuance since Jul 2010 in English, Web, Branded conversations, Customer service, Sales, Telecoms & utilities, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Lena Lena ist der virtuelle Agent auf der deutschen Webseite von Kaspersky Lab. Seit dem 5. Juli 2010 hilft sie den Benutzern bei Fragen rund um die Kaspersky Antivirus Produkte und führt sie durch die Hilfeseiten. Des Weiteren versorgt Lena die User mit Informationen, die genau auf ihre Bedürfnisse zugeschnitten sind. Lena wurde in ein spezielles Programm eingebunden, welches einen schnellen Lernerfolg garantiert, wodurch Lena ständig aktualisiert wird und treffsicher auf Userfragen reagiert. Darüber hinaus besitzt sie ein integriertes Analytik-Tool um Statistiken zu Themenbereichen und Benutzerverhalten zu erstellen.

Protected Laure a chatbot / virtual agent representing Bouygues Telecom

       by Nuance since Jul 2010 in English, Web, Telecoms & utilities, Text recognition, Avatar, Amateur
chatbot, chatterbot, conversational agent, virtual agent Laure Laure est disponible sur le portail btob de Bouygues Telecom. Sa mission est d'assister les entreprises dans l'utilisation de leur espace personnel et répondre à leurs questions sur leur consommation téléphoniques, leurs factures....

Asistente Virtual Telecomunicación a chatbot / virtual assistant representing Ono

       by Inbenta since Jun 2010 in English, Web, Customer service, Sales, Telecoms & utilities, Search box, Commercial
chatbot, chatterbot, conversational agent, virtual agent Asistente Virtual Telecomunicación El Asistente Virtual de Ono ayuda a los usuarios a encontrar información y resolver preguntas con sus propias palabras, en lenguaje natural.

Inf a chatbot / virtual assistant representing Yota

       by Nanosemantics since May 2010 in English, Web, Telecoms & utilities, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Inf Приветствую! Я инф, живу на сайте Yota. Я еще учусь, но уже знаю многое об Интернете Yota и могу ответить на ваши вопросы.

Eva a chatbot / virtual assistant representing Solcon

       by The Selfservice Company since May 2010 in English, Web, Branded conversations, Customer service, Telecoms & utilities, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Eva Eva is de virtuele medewerker van Solcon. Eva beantwoordt allerlei vragen over de diensten en producten op http://www.solcon.nl. Zij helpt klanten bij het doorlopen van de verschillende stappen om diensten te installeren of problemen op te lossen met internet, televisie of telefonie.
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