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Telecoms & utilities Chatbots

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Telecoms & utilities - Connectivity (internet, landlines, mobile phone, wireless) and natural resources delivered to the home (water, electricity & gas)
chatbot, chatterbot, conversational agent, virtual agent Tia Sem TIA, Telekomova interaktivna asistentka. Moja naloga je pomoč pri iskanju informacij in odgovorov na vsa vaša vprašanja, skupaj s prijaznimi sodelavci pa bom poskušala rešiti vaše težave ali vam celo svetovati pri izbiri najprimernejše storitve.

Bilge a chatbot representing Ttnet

chatbot, chatterbot, conversational agent, virtual agent Bilge En yakın wi-fi noktasını bulmaktan, en son kampanyalara, modem kurulumu konusunda görsel destekten bağlantı sorunlarına, en yakın satış noktasından ürün özellik ve ücretlerine kadar binlerce soru Bilge'nin dağarcığında yer alıyor.
chatbot, chatterbot, conversational agent, virtual agent Laura Ask Laura

Need help with your phone settings?

Fancy finding out more about your mobile?

Our virtual assistant can help.
chatbot, chatterbot, conversational agent, virtual agent Ben De virtuele medewerkers van Ben staan voor je klaar om al je vragen te beantwoorden.

Expired Nora a chatbot / virtual agent representing Chess

chatbot, chatterbot, conversational agent, virtual agent Nora Nora er en webrobot som jobber på kundeservice hos Chess.no. Dette var et pilotprosjekt og Nora er nå offline.


chatbot, chatterbot, conversational agent, virtual agent Kim Kim is de virtuele medewerker van KPN. Kim beantwoordt alle vragen over televisie, internet en telefonie. Per dag beantwoordt Kim vele duizenden vragen met een hoge accuratesse.
chatbot, chatterbot, conversational agent, virtual agent Bob Bob is an automated chat support service the provides start to end automated support for more than 10 million Incredimail users.

Bob is able to answer technical questions regarding the installation, operation and troubleshooting of the various Incredimail services.

Lynn a chatbot / virtual agent representing Wessex Water

chatbot, chatterbot, conversational agent, virtual agent Lynn Synthetix successfully launched what is believed to be the first Virtual Agent deployment into the Utilities sector for the organisation delivering water and sewage services within South West England, Wessex Water.

Visitors to www.wessexwater.co.uk can click on "Got a question?" and are greeted by smartAgent Lynn who is there to answer queries twenty-four hours a day, seven days a week. The smartAgent has been implemented to improve the customer experience and reduce the routine inbound enquiries to the Wessex Water contact centre and thus saving costs.
chatbot, chatterbot, conversational agent, virtual agent July July est conseillère en forfait mobile pour le site www.edcom.fr depuis fin 2008. Elle connait tous les opérateurs de téléphonie mobile et les 900 forfaits mobiles proposés sur le bout des doigts. Si vous êtes perdu elle vous oriente en 3 questions, elle est à même de vous proposer les forfaits qui conviennent le mieux à vos besoins.
chatbot, chatterbot, conversational agent, virtual agent Lucy O2’s Lucy, created in 3D for great reality, is an example of an avatar which displays a number of ‘emotions’ depending on the conversation taking place at the time. This V-Person™ can field questions for all parts of the O2 website including Pay Monthly, Pay & Go, Home Broadband and Mobile Broadband. In January 2010 Lucy answered her one millionth question on the web!

Lucy has been integrated with Live Chat from LivePerson to allow for a seamless user experience. The video below shows a brief demonstration of the handover from the Virtual Assistant to Live Chat.

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