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| by Creative Virtual since Feb 2008 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Faceless, Commercial |
The non-avatar V-Person™ implementation on the Cheltenham & Gloucester website is designed to show a list of clickable related FAQs side-by-side with the user input and virtual assistant response. Buttons at the bottom of the template allow users to easily “Find a branch” and locate “Useful phone numbers”.
David
a chatbot / virtual assistant representing Renault
| by Creative Virtual since Nov 2007 until Jun 2010 in English, Web, Branded conversations, Campaign, Customer service, Mobility, Text recognition, Animated avatar, Commercial |
I was the first to try it! And now all I have to do is make myself available 24 hours a day to tell you all you want to know about the new Twingo. Ask away.......
| by Creative Virtual since Jul 2007 in English, Web, Branded conversations, Customer service, Mobility, Text recognition, Travel, Avatar, Commercial |
Lisa is National Rail Enquiries' virtual assistant. She can help you find out about train travel in the UK. She can let you know ticket office opening times, car park prices through to major disruptions happening right this minute. She can even take your journey details and load a page to show you train times and prices of tickets.
Mortgage Brian
a chatbot / virtual assistant representing The Key
| by Creative Virtual since Jul 2007 until Nov 2012 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Picture, Commercial |
Mortgage Brian is the Key's virtual assistant available to answer questions 24/7. This V-Person™ solution features static images of a real person which change based on the query entered by the user.
| by Creative Virtual since Jun 2007 in English, Web, Branded conversations, Customer service, Mobility, Text recognition, Avatar, Commercial |
Visitors to the Renault UK website can now experience an updated and improved “Ask Renault”. This V-Person™ has been integrated with Google search functionality. Whether launched from the site search box or via the link on the Contact page, the user now benefits from the extensive information in the V-Person knowledgebase and a search of the website within one convenient tool. To accommodate this additional functionality, Renault has released a new V-Person template which allows both the “Question & Answer” pair and “Search Results” to be displayed in the same interface. Users can easily click between the tabs to find a complete answer to their query.
Virtual assistant
a chatbot / virtual assistant representing Lloyds TSB
| by Creative Virtual since Apr 2007 until Oct 2013 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Avatar, Commercial |
Lloyds TSB, one of the UK's largest and most respected banks, employs a non-avatar Virtual Assistant on their main website. One way users can launch the pop-up is to enter their question into the box on the Help Page and click "Ask".| by Creative Virtual since Apr 2007 in English, Web, Branded conversations, Customer service, Mobility, Text recognition, Animated avatar, Commercial |
Motability Operations currently uses three separate V-Person™ solutions: one for Customers available on the Motability Operations website, one for Dealers providing them with information on cars as well as scooters and powered chairs, and one for Advisors designed specifically for the internal helpdesk. In 2010 the highly successful Ask Mo virtual assistants got a new look with a range of template updates.
Jodie
a chatbot / virtual assistant representing Teletext Holidays
| by Creative Virtual since Jan 2007 until Aug 2008 in English, Web, Text recognition, Travel, Picture, Commercial |
Teletext Holidays have launched Jodie to assist customers and personalise the online booking experience. Jodie is able to chat with customers, answer their questions and direct them to relevant web pages. You can find Jodie on the website of Teletext Holidays and go to 'advice'
Red
a chatbot / virtual assistant representing BM Solutions
| by Creative Virtual since Nov 2006 until Feb 2010 in English, Web, Branded conversations, Finance & legal, Sales, Text recognition, Animated avatar, Commercial |
Red works for BM Solutions and is a friendly animated mortgage adviser. Mortgage brokers using the BM Solutions website are already used to desktop alerts from Red. And now they can also ask the cheerful cartoon redhead questions.
Emma
a chatbot / virtual assistant representing BT
| by Creative Virtual since May 2006 until Sep 2010 in English, Web, Branded conversations, Customer service, Sales, Telecoms & utilities, Text recognition, Avatar, Commercial |
Léa répond aux questions des clients de MMA.
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