NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
| by Creative Virtual since Mar 2010 in English, Web, Body health, Text recognition, Picture, Commercial |
NHS East of England have welcomed Dr Dunn to their Strategic Projects website. Dr Dunn is available 24/7 to answer questions about the Foundation Trusts at Hinchingbrooke, Luton and Bedford. This V-Person™ features static photographs of a real person that change depending on the question entered by the user.
| by Fido intelligence since Feb 2010 in English, Web, Proof of Concept, Social, Text recognition, Picture, Commercial |
Ada is a Virtual Assistant present on a Fido intelligence website dedicated to foreign contractors . The bot, speaking English, guides the Internet users through solutions provided by Fido intelligence and explains how they function. Ada, created based on Text intelligence technology, is the first bot that can move through the entire width of a website, rather than occurring only in a chat window. Additionally, this virtual assistant is equipped with several gadgets used during the chat with internet user.| by Daden since Aug 2009 in English, Web, Branded conversations, Career & education, Customer service, Facial expressions, Speech synthesis, Text recognition, Animated avatar, Commercial |
This chatbot is the University of Wolverhampton's Library Learning and Information Services virtual assistant.
Virtual Assistant
a chatbot / virtual assistant representing ASDA
| by Creative Virtual since Jul 2009 until Aug 2013 in English, Web, Branded conversations, Cooking, Customer service, Text recognition, Picture, Commercial |
ASDA’s V-Person™ is designed to replicate the warm and friendly assistance of in-store customer service for online shoppers. Ask ASDA not only helps customers understand the online shopping platform but also decreases the number of calls and emails to the call centres and provides ASDA with real-time 'conversational' feedback from their customers.
| by Creative Virtual since Jun 2009 in English, Web, Branded conversations, Customer service, Home & living, Text recognition, Picture, Commercial |
Tesco Direct’s V-Person™ has a clean, professional template design complete with their well-known company logo and motto. Users can easily browse the clickable FAQs or type a free text entry to find the answer to their query 24 hours a day, 7 days a week without the hassle of contacting a call centre. This install also gathers feedback from users about the usefulness of answers and call savings thus helping to constantly improve the system.
Tina
a chatbot / virtual assistant representing Intuit
| by Creative Virtual since May 2009 until Jul 2012 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Avatar, Commercial |
Tina, the QuickBooks UK virtual Chat Agent is available 24/7 to answer questions related to QuickBooks products and services.
| by Creative Virtual since Feb 2009 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Faceless, Commercial |
Customers using the Sainsbury's Bank website are able to find answers to their questions quickly and easily thanks to their online virtual assistant. Covering topics ranging from insurance to travel services to Nectar Points, this V-Person™ system utilises a non-avatar template that reflects the company branding. The virtual assistant is launched through the use of the site search located at the top of each page on the website.
| by unknown since Feb 2009 in English, Web, Branded conversations, Customer service, Telecoms & utilities, Text recognition, Picture, Commercial |
Ask Laura| by The Virtual Zone since Nov 2008 in English, Web, Proof of Concept, Text recognition, Picture, Commercial |
Paige is ready to answer your questions about Virtual Assistants and more. If you would like Paige to provide you with a demo of what a VA can do for your organisation, please get in touch!
Shak
a chatbot / virtual assistant representing Milton Keynes Council
| by Creative Virtual since Oct 2008 until Jul 2012 in English, Web, Branded conversations, Customer service, Government, Text recognition, Video, Commercial |
Milton Keynes Council have given their V-Person™ systems, Ask Shak and Ask Jo, another upgrade by intergrating Google search functionality. When a user asks a question or enters a keyword, Shak and Jo search both the V-Person knowledgebase and the Milton Keynes Council website for matches. Results of the site search are displayed in the 'Search Results' tab at the bottom of the template and, when no matches are found in the virtual assistant knowledgebase, in a page loaded in the background. This integration means that visitors to the Council's website are now able to find the answers to all their queries with the ease of one user friendly interface.
Grey out: