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Virtual agents / Chatbots
in United Kingdom

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - United Kingdom - English

Virtual Assistant a chatbot representing DFS

       by The Selfservice Company since Jun 2013 in English, Web, Customer service, Home & living, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Virtual Assistant DFS, the UKs most well known sofa retailer and the largest company of its kind in Europe, has upgraded to benefit from our Natural Language interaction capabilities. Customers are able to self serve by asking a range of sales and service related topics and questions which include disposing of their exiting sofa, obtaining credit finance and seamlessly escalating to exciting new channels such as Video Chat. Not only have we proven to answer over 85% of all questions accurately but provide contextual user journeys which continually improve Customer Experience.

Terry Tablet a chatbot / virtual assistant representing Get Safe Online

       by Creative Virtual since May 2013 in English, Web, Branded conversations, Electronics & hardware, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Terry Tablet Terry Tablet is Get Safe Online's V-Person™ and loves talking about internet security. Terry has information for business and personal users who want to browse safely on their computers, laptops, smartphones and tablets. He also offers advice to parents, online shoppers and social media users.

Terry has a built in glossary to help users better understand his answers. Terms included in this glossary are in bold font and underlined in blue. When a user hovers over one of these words, a box pops up with the definition of that term.

Virtual Assistant a chatbot / virtual assistant representing Moonpig

       by Creative Virtual since May 2013 in English, Web, Branded conversations, Customer service, Leisure, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Virtual Assistant This V-Person™ is located on Moonpig's UK website to help customers with queries about products, orders and delivery. The template is branded with the company's well known logo and features a free text box as well as a list of clickable FAQs.

Kate a chatbot / virtual assistant representing Resolver

       by Creative Virtual since Apr 2013 in English, Web, Branded conversations, Facial expressions, Finance & legal, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Kate resolver is a site devoted to helping people solve problems, answer questions and find out about their rights. V-Person™ Kate is available on the resolver website 24/7 to help visitors find answers to their questions on a variety of topics including credit scoring, contract terms, travel visas and consumer rights.

Jess a chatbot representing Plusnet

       by The Selfservice Company since Feb 2013 in English, Web, Customer service, Telecoms & utilities, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Jess Plusnet, one of the leading broadband, phone and super fast broadband service providers in the UK, already known for their award winning service, are working with SelfService Company to further enhance the online customer experience. Jess can be found in the help pages where she answers support questions about Plusnet’s services, such as phone, e-mail and broadband queries. In addition to enhancing the online experience Jess will also provide customer contact efficiencies.

Penny a chatbot representing Calor Gas

       by The Selfservice Company since Feb 2013 in English, Web, Customer service, Telecoms & utilities, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Penny SelfService Company are now working with the market leader in LPG, Calor Gas, who have over 77 years experience across a wide variety of markets such as heating, catering, agriculture and transport. Calor recognised the increase in demand from customers looking to self serve and have worked with SelfService Company to deploy Penny, their new Virtual Assistant. A key consideration that lead to the decision is the valuable insights that can be drawn from the Voice of the Customer, in addition to the potential to improve online experience, reduce basket drop-out and increase up-sell opportunities.

Expired Amy a chatbot / virtual assistant representing TalkTalk

       by Creative Virtual since Nov 2012 until Oct 2013 in English, Web, Branded conversations, Customer service, Facial expressions, Telecoms & utilities, Text recognition, Animated avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Amy Ask Amy provides 24/7 support on the TalkTalk website. She can answer questions on TV, Mobile, Broadband, Moving Home, Online Safety and much more.

CallMum Featuring Mitsuku a chatbot / virtual assistant representing Pandorabots

       by Pandorabots since Oct 2012 in English, Web, Speech recognition, Speech synthesis, Text recognition, Faceless, Commercial
chatbot, chatterbot, conversational agent, virtual agent CallMum Featuring Mitsuku CallMum is the UK Edition of the mobile virtual asssitant CallMom from Pandorabots. CallMum is a mobile, voice-activated personal assistant that can have a conversation, dial a number, send an email or SMS message, learn contacts, provide help with the app, search the web, open a URL in a browser, read data from web services, check battery status, give directions and find a location on the map -- all through natural language, voice commands.

CallMum features the original Mitsuku chat bot personality created by Steve Worswick

Amanda a chatbot representing Anglian Water

       by The Selfservice Company since Oct 2012 in English, Web, Customer service, Telecoms & utilities, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Amanda Amanda is the virtual assistant for Anglian Water, the largest water and waste water company in England and Wales by geographical area. Keen to drive operational efficiencies, but also to provide great service, Anglian Water have introduced Amanda to their website to help their customers by answering questions about their water supply, payment options, special tariffs and more. She also helps users determine the correct course of action in the case of leaks and shortages. On top of that, she offers helpful navigational support on the website. Anglian Water have also utilised our own Live Chat product to ensure that enquiries that are best dealt with by their contact centre staff have an easy seamless escalation when someone is available to handle the enquiry.

Mia a chatbot / virtual assistant representing Acess

       by InteliWISE since Sep 2012 in English, Web, Branded conversations, Fashion, Gesture recognition, Sales, Text recognition, Text synthesis, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Mia MIA is an InteliWISE Sales Assistant in the UK Acess store.
It has the non - disturbing interface - a Widget that slides out in the form of Tab Widget and enables shop owner to precisely target shoppers with important sales alerts like ‘free delivery’ or ‘time based discounts’ and thereby increases conversions and decreases shopping cart abandonment.

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