NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
| by Support Machines since Jan 2009 in English, Web, Customer service, Knowledge management, Telecoms & utilities, Text recognition, Text synthesis, Avatar, Commercial |
Bob is an automated chat support service the provides start to end automated support for more than 10 million Incredimail users.
Billie
a chatbot representing bol.com
| by ecreation since Dec 2008 until Jul 2009 in English, Web, Branded conversations, Customer service, Electronics & hardware, Text recognition, Avatar, Commercial |
Deze chatbot is ontwikkeld voor bol.com en doordat hij direct gekoppeld is aan de database van Bol.com geeft hij op basis van de zoekvraag een overzicht van alle gerelateerde producten die op de website te vinden zijn. Billie helpt 24 uur per dag, 7 dagen per week bij het zoeken naar boeken, cd's, dvd's, games en notebook- en pc-accessoires.
BBVA Portugal
a chatbot / virtual assistant representing BBVA Portugal
| by Inbenta since Dec 2008 in English, Web, Branded conversations, Customer service, Finance & legal, Sales, Text recognition, Picture, Commercial |
BBVA Portugal ha incorporado un asistente para fomentar el uso del canal online. Los principales objetivos del asistente son ayudar a sus clientes a realizar operativas y encontrar la información de manera simplificada. El asistente además tiene la opción de conectar con otros canales de ayuda (chat online) en caso de no saber lo consultado. Lo ventajoso de este complemento es que al asistente real del chat online se le entrega la conversación previa con el asistente virtual, por lo que el cliente no tiene que volver a escribir su consulta. | by Synthetix since Dec 2008 in English, Web, Branded conversations, Customer service, Leisure, Text recognition, Picture, Commercial |
Synthetix launched its first smartAgent deployment in the Pub retail sector for Enterprise Inns Plc.| by Live Presence since Dec 2008 in English, Web, Branded conversations, Customer service, Electronics & hardware, Text recognition, Avatar, Commercial |
De virtuele medewerker van bol.com is het eerstelijns contactkanaal voor klanten van bol.com. Klanten kunnen hier terecht voor al hun klantenservice vragen. Door actief en gericht wedervragen te stellen, komt de agent tot een oplossing van een probleem of een antwoord op de vraag van de klant.| by Stanusch Technologies since Nov 2008 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Picture, Commercial |
Adam to wirtualny doradca GETIN Banku. Adam opowiada o banku oraz jego produktach. Został wyposażony w wiedzę zarówno na temat oferty dla klientów indywidualnych (kredyty, pożyczki, depozyty), jak i instytucjonalnych (np. factoring).
| by Stanusch Technologies since Nov 2008 in English, Web, Branded conversations, Customer service, Text recognition, Picture, Commercial |
Anna to wirtualny doradca na stronie Biura Reklamy INFORNEXT. Anna jest reprezentantką swojej firmy, informuje klientów o bogatej ofercie kampanii reklamowych w internetowych mediach grupy kapitałowej INFOR PL S.A. Posiada wiedzę na temat działalności INFORNEXT, form reklamowych oferowanych klientom, jak również słowniczek pojęć używanych w języku reklamy. Główną funkcją Anny jest przekazywanie podstawowych informacji o produktach i rozwiewanie wątpliwości klientów zainteresowanych reklamą.
| by IntelliResponse since Nov 2008 in English, Web, Customer service, Education, learn & lookup, Text recognition, Text synthesis, Picture, Commercial |
Deployed by IntelliResponse, ‘Ask Ray’ is Cape Fear Community College’s online student self-service solution. Ray allows students to ask questions online, therefore instantly providing the answer to students. In addition to answering the question asked, Ray provides a dropdown list of suggested questions, top ten questions and an avenue to further escalate to live help, should the student have the need. You can find Ray on the college’s website and Facebook page.| by IntelliResponse since Nov 2008 in English, Web, Customer service, Education, learn & lookup, Text recognition, Text synthesis, Picture, Commercial |
Scooter, Columbia College’s lively mascot, is the face of self-service for students at Columbia College. Students can ask Scooter a number of questions, and strives to return the one right answer for each respective question. Students can also select questions off the ‘Top 10 Questions’ section, situated on the right hand side of the page. Unlike an FAQ section, the top ten questions are dynamically populated, so they reflect the true top questions students and visitors are asking.
| by Synthetix since Nov 2008 in English, Web, Branded conversations, Customer service, Telecoms & utilities, Text recognition, Picture, Commercial |
Synthetix successfully launched what is believed to be the first Virtual Agent deployment into the Utilities sector for the organisation delivering water and sewage services within South West England, Wessex Water.
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