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Customer service Chatbots

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Customer service - To answer questions about delivered goods or services
chatbot, chatterbot, conversational agent, virtual agent Knud Hej! Jeg hedder Knud, og jeg kan svare på spørgsmål om Odense Kommune.
chatbot, chatterbot, conversational agent, virtual agent July July est conseillère en forfait mobile pour le site www.edcom.fr depuis fin 2008. Elle connait tous les opérateurs de téléphonie mobile et les 900 forfaits mobiles proposés sur le bout des doigts. Si vous êtes perdu elle vous oriente en 3 questions, elle est à même de vous proposer les forfaits qui conviennent le mieux à vos besoins.

Expired Shak a chatbot / virtual assistant representing Milton Keynes Council

chatbot, chatterbot, conversational agent, virtual agent Shak Milton Keynes Council have given their V-Person™ systems, Ask Shak and Ask Jo, another upgrade by intergrating Google search functionality. When a user asks a question or enters a keyword, Shak and Jo search both the V-Person knowledgebase and the Milton Keynes Council website for matches. Results of the site search are displayed in the 'Search Results' tab at the bottom of the template and, when no matches are found in the virtual assistant knowledgebase, in a page loaded in the background. This integration means that visitors to the Council's website are now able to find the answers to all their queries with the ease of one user friendly interface.
chatbot, chatterbot, conversational agent, virtual agent Ewa Ewa - Wirtualny Doradca posiada największą bazę wiedzy specjalistycznej jaką do tej pory wprowadziliśmy. Baza wiedzy Ewy obejmuje kilkadziesiąt tysięcy faktów dotyczących firm informatycznych i telekomunikacyjnych działających na polskim rynku. Ponadto Wirtualny Doradca zrealizowany dla Migut Media posiada wiedzę podstawową na temat wydawnictwa i jego oferty.
chatbot, chatterbot, conversational agent, virtual agent Carrie Mothercare is improving the customer experience on its website with the launch of Ask Carrie, an interactive virtual assistant. Ask Carrie delivers fast, accurate answers to queries across the Mothercare website. Customers are able to ask questions directly using the system without the need to call or email the Mothercare contact centre. Ask Carrie also ensures faster access to the wide range of parenting information and resources on the Mothercare website. By allowing customers to search using everyday language it ensures that the Mothercare website remains a primary destination for parents.
The Ask Carrie persona was created to provide an approachable and engaging figure for customers and was launched as part of the major redesign of the Mothercare website. This also includes improved online product search, a wider range of content, and bigger, brighter product images all designed to deliver an improved customer journey.

Eva a chatbot representing Gemeente Enkhuizen

chatbot, chatterbot, conversational agent, virtual agent Eva Met de chatbot maakt u uw website levendig en gebruiksvriendelijk. De chatbot is een ‘persoon’ die de bezoeker, desgewenst, te woord staat. Deze persoon is geheel op maat te maken voor de gemeente. De chatbot reageert op de gestelde vraag en opent automatisch de pagina die overeenkomt met de vraag van de bezoeker.
Dus, geen lange lijst met links naar mogelijke antwoorden, maar direct de juiste informatie!
chatbot, chatterbot, conversational agent, virtual agent Anna Anna is IKEAs virtual assistant. Anna answers questions about IKEA products, prices, sizes, delivery, spare-parts, opening hours etc. and opens related pages in a browser window. Furthermore, Anna knows when your local IKEA restaurant is open and what they serve for lunch! She also answers simple but personal questions like 'what's your name?' On top, she shows emotions, for example if she couldn't find information you are looking for.

Emma a chatbot / virtual agent representing Forbruger Europa

chatbot, chatterbot, conversational agent, virtual agent Emma Emma er en online rådgiver som svarer på en lang række typiske spørgsmål om handel over grænserne. Det kan være spørgsmål om alt fra flyrejser og mistet bagage til leveringsomkostninger og fortrydelsesret. Hvis Emma ikke kan svare på netop dit spørgsmål, kan du ved at oplyse din e-mailadresse få svaret på e-mail.
chatbot, chatterbot, conversational agent, virtual agent Lucy O2’s Lucy, created in 3D for great reality, is an example of an avatar which displays a number of ‘emotions’ depending on the conversation taking place at the time. This V-Person™ can field questions for all parts of the O2 website including Pay Monthly, Pay & Go, Home Broadband and Mobile Broadband. In January 2010 Lucy answered her one millionth question on the web!

Lucy has been integrated with Live Chat from LivePerson to allow for a seamless user experience. The video below shows a brief demonstration of the handover from the Virtual Assistant to Live Chat.

Beatrice a chatbot / virtual assistant representing Bettini Automobili

chatbot, chatterbot, conversational agent, virtual agent Beatrice Beatrice è l'Assistente virtuale del marchio Bettini
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