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NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
| by MyCyberTwin since Sep 2008 until Jun 2014 in English, Web, Branded conversations, Customer service, Education, learn & lookup, Text recognition, Avatar, Amateur |
| by Nuance since Aug 2008 in English, Web, Customer service, Finance & legal, Text recognition, Avatar, Amateur |
| by Nuance since Aug 2008 in English, Web, Customer service, Finance & legal, Text recognition, Avatar, Amateur |
noHold Virtual Agents assist Cisco Linksys customers in finding the answers to their questions.
| by Creative Virtual since Aug 2008 in English, Web, Branded conversations, Customer service, Facial expressions, Telecoms & utilities, Text recognition, Avatar, Commercial |
This V-Person™ has been segmented into separate contexts and is integrated with Verizon's in-house Live Chat system. The system features Auto Complete and is closely integrated with Verizon's backend systems, allowing users to find both general and specific information. Ask Verizon is available on the Verizon website and as a mobile application.| by Stanusch Technologies since Jul 2008 in English, Web, Branded conversations, Customer service, Text recognition, Picture, Commercial |
Ewa to wirtualny doradca na stronie firmy Clix Software, tworzącej oprogramowanie dla małych i średnich przedsiębiorstw. Ewa zapozna rozmówców z oprogramowaniem OKAY CRM, odpowie na pytania co do funkcjonalności i spraw technicznych oraz skieruje do właściwych linków. Ewa pełni też rolę wirtualnego handlowca i przyjmuje zamówienie od klienta na OKAY CRM.
| by Nuance since Jul 2008 in English, Web, Branded conversations, Career & education, Customer service, Environmental, Text recognition, Faceless, Commercial |
The Chegg Contact Us Agent provides instant customer service that's available 24/7. The intelligent virtual agent serves as the first point of contact for engagement across all customer service channels. Alone, it handles over 200,000 conversations per month and, through its dialog strategies, determines the appropriate channel to direct the customer. This service model matches the hectic schedules of Chegg's target user group, college students, while simultaneously assisting Chegg's customer service department in balancing customer service channels. Customers are able to get answers immediately and at a time that's most convenient for them even if the customer service department is closed.
| by Nanosemantics since Jul 2008 in English, Web, Branded conversations, Customer service, Text recognition, Avatar, Commercial |
| by Creative Virtual since Jul 2008 until Apr 2013 in English, Web, Branded conversations, Customer service, Finance & legal, Sales, Text recognition, Faceless, Commercial |
Aviva’s V-Person™ helps users with questions about Motor, Home and Travel insurance. Besides being found on these pages, the virtual assistant has also been deployed on the Car Quote form and can be launched by users logged into the Self Service area. The use of Site Context allows for content to be restricted to keep the user from being drawn out of a specific content group before an application or sale is completed.
| by Creative Virtual since Jun 2008 until May 2010 in English, Web, Branded conversations, Customer service, Electronics & hardware, Text recognition, Avatar, Commercial |