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Virtual agents / Chatbots
in United Kingdom

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - A-Z Letter v - United Kingdom

Valerie a chatbot / virtual agent representing Virgin Holidays

       by Synthetix since Sep 2008 in English, Web, Text recognition, Travel, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Valerie How smartAgent is helping; Answering customer queries without having to phone or e-mail, reducing CRM costs, improving customer satisfaction and loyalty, providing a feedback mechanism for customer wants and needs and providing a mechanism to optimise online and offline content. Virgin Holidays is also using the Synthetix.info service to analyse visitors' wants and needs by looking at the questions they ask. The use of the conversational logs and analysis will allow Virgin Holidays to better serve both their online and offline customers. In addition, the conversation logs ensure that Valerie always has up to date information.

Vashenka a chatbot

       by Vashka since Apr 2008 in English, Web, Text recognition, Avatar, Amateur
chatbot, chatterbot, conversational agent, virtual agent Vashenka Vashenka likes to chat. Her interests are mushrooms, purple stuff, thinking about thinking, science, robotics and wondering where knowledge comes from.

Virtual Assistant a chatbot representing DFS

       by The Selfservice Company since Jun 2013 in English, Web, Customer service, Home & living, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Virtual Assistant DFS, the UKs most well known sofa retailer and the largest company of its kind in Europe, has upgraded to benefit from our Natural Language interaction capabilities. Customers are able to self serve by asking a range of sales and service related topics and questions which include disposing of their exiting sofa, obtaining credit finance and seamlessly escalating to exciting new channels such as Video Chat. Not only have we proven to answer over 85% of all questions accurately but provide contextual user journeys which continually improve Customer Experience.

Virtual Assistant a chatbot / virtual assistant representing Moonpig

       by Creative Virtual since May 2013 in English, Web, Branded conversations, Customer service, Leisure, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Virtual Assistant This V-Person™ is located on Moonpig's UK website to help customers with queries about products, orders and delivery. The template is branded with the company's well known logo and features a free text box as well as a list of clickable FAQs.

Expired Virtual Assistant a chatbot / virtual assistant representing ASDA

       by Creative Virtual since Jul 2009 until Aug 2013 in English, Web, Branded conversations, Cooking, Customer service, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Virtual Assistant ASDA’s V-Person™ is designed to replicate the warm and friendly assistance of in-store customer service for online shoppers. Ask ASDA not only helps customers understand the online shopping platform but also decreases the number of calls and emails to the call centres and provides ASDA with real-time 'conversational' feedback from their customers.

Virtual Assistant a chatbot / virtual assistant representing Sainsbury's Bank

       by Creative Virtual since Feb 2009 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Faceless, Commercial
chatbot, chatterbot, conversational agent, virtual agent Virtual Assistant Customers using the Sainsbury's Bank website are able to find answers to their questions quickly and easily thanks to their online virtual assistant. Covering topics ranging from insurance to travel services to Nectar Points, this V-Person™ system utilises a non-avatar template that reflects the company branding. The virtual assistant is launched through the use of the site search located at the top of each page on the website.

Expired Virtual Assistant a chatbot / virtual assistant representing Aviva

       by Creative Virtual since Jul 2008 until Apr 2013 in English, Web, Branded conversations, Customer service, Finance & legal, Sales, Text recognition, Faceless, Commercial
chatbot, chatterbot, conversational agent, virtual agent Virtual Assistant Aviva’s V-Person™ helps users with questions about Motor, Home and Travel insurance. Besides being found on these pages, the virtual assistant has also been deployed on the Car Quote form and can be launched by users logged into the Self Service area. The use of Site Context allows for content to be restricted to keep the user from being drawn out of a specific content group before an application or sale is completed.

Expired Virtual assistant a chatbot / virtual assistant representing Alliance Leicester

       by Creative Virtual since Jun 2008 until Jun 2012 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Faceless, Commercial
chatbot, chatterbot, conversational agent, virtual agent Virtual assistant Alliance & Leicester has removed their site search tool and replaced it with their Virtual Assistant. Typing a question or keyword in the search box on their homepage automatically brings up the Virtual Assistant.

Expired Virtual assistant a chatbot / virtual assistant representing Lloyds TSB

       by Creative Virtual since Apr 2007 until Oct 2013 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Virtual assistant Lloyds TSB, one of the UK's largest and most respected banks, employs a non-avatar Virtual Assistant on their main website. One way users can launch the pop-up is to enter their question into the box on the Help Page and click "Ask".

Due to company rebranding, this virtual assistant was decommissioned in October 2013 and replaced by two new systems launched the previous month for Lloyds Bank and TSB Bank.

Vouchee a chatbot

       since Aug 2017 in English, Web, Branded conversations, Home & living, Leisure, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Vouchee Chatbot to get you the deals, discounts and vouchers you seek, delivered in a flash. As the platform grows, I’ll be able to better serve.
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