NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
| by unknown since Feb 2009 in English, Web, Branded conversations, Customer service, Telecoms & utilities, Text recognition, Picture, Commercial |
Ask Laura| by Daden since Aug 2009 in English, Web, Branded conversations, Career & education, Customer service, Facial expressions, Speech synthesis, Text recognition, Animated avatar, Commercial |
This chatbot is the University of Wolverhampton's Library Learning and Information Services virtual assistant.
| by Creative Virtual since Jul 2007 in English, Web, Branded conversations, Customer service, Mobility, Text recognition, Travel, Avatar, Commercial |
Lisa is National Rail Enquiries' virtual assistant. She can help you find out about train travel in the UK. She can let you know ticket office opening times, car park prices through to major disruptions happening right this minute. She can even take your journey details and load a page to show you train times and prices of tickets.
Louise
a chatbot / virtual assistant representing PayPal
| by Nuance since Sep 2008 until Dec 2012 in English, Web, Text recognition, Trade, Avatar, Commercial |
Hello, I'm Louise and I'm here to answer your questions about PayPal. Even though I'd like to be a real person, I'm not. I'm programmed to answer your questions. How can I help you?
| by Nuance since Dec 2005 in English, Web, Branded conversations, Customer service, Text recognition, Trade, Avatar, Commercial |
Louise is the virtual agent of eBay
Lucy
a chatbot / virtual assistant representing Lloydspharmacy
| by Creative Virtual since Sep 2011 until Dec 2011 in English, Web, Body health, Branded conversations, Customer service, Facial expressions, Text recognition, Animated avatar, Commercial |
Ask Lucy is Lloydspharmacy's online heathcare assistant. She is available 24/7 on the Lloydspharmacy website and can answer questions about weight loss, hair loss and even dealing with the common cold. This V-Person™ install features an animated avatar, a box for free text entries, a list of clickable FAQs and an In-Conversation survey (ICS).
| by Creative Virtual since Sep 2008 in English, Web, Branded conversations, Customer service, Facial expressions, Telecoms & utilities, Text recognition, Animated avatar, Commercial |
O2’s Lucy, created in 3D for great reality, is an example of an avatar which displays a number of ‘emotions’ depending on the conversation taking place at the time. This V-Person™ can field questions for all parts of the O2 website including Pay Monthly, Pay & Go, Home Broadband and Mobile Broadband. In January 2010 Lucy answered her one millionth question on the web!| by Synthetix since Nov 2008 in English, Web, Branded conversations, Customer service, Telecoms & utilities, Text recognition, Picture, Commercial |
Synthetix successfully launched what is believed to be the first Virtual Agent deployment into the Utilities sector for the organisation delivering water and sewage services within South West England, Wessex Water.
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