NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
Dr. Haibao
a chatbot representing World Expo 2010 Shanghai
| by Incesoft since Aug 2009 until Oct 2012 in English, Web, Branded conversations, Culture, Customer service, Text recognition, Avatar, Commercial |
海宝博士机器人是上海赢思软件技术有限公司为2010年上海世博会而开发的在线机器人。目前，"海宝"博士通过互联网和手机飞信等平台，通过IM（即时联系）的方式为人们解答与世博相关的各类问题，进行24小时在线服务。这个虚拟机器人的最大特色就在于，它能像真人一样用人类的日常语言陪你聊天，帮你查地图看天气，为你提供有关世博的任何信息。"上海今天热不热？'这样日常的自然语言，你通过搜索引擎也无法及时获得准确信息，但只要你像聊天一样，问'海宝'博士，它都能又准又快地告诉你具体的温度和天气状况。
| by Verizon since Aug 2009 in English, Web, Branded conversations, Customer service, Telecoms & utilities, Text recognition, Avatar, Commercial |
Frank answers all of your Verizon customer service support questions.
| by NoHold since Aug 2009 in English, Web, Branded conversations, Customer service, Electronics & hardware, Knowledge management, Market research, Text recognition, Avatar, Commercial |
noHold Virtual Agents assist Computershare customers in finding the answers to their questions.
Alien
a chatbot representing MAXIMonline
| by Nanosemantics since Aug 2009 until Aug 2009 in English, Web, Animals & aliens, Text recognition, TV, Visual Entertainment, Creation & gaming, Avatar, Commercial |
Инопланетянин приглашал посмотреть трейлер фильма, предлагал посетить специальные интернет сайты (ссылки на рекламируемые ресурсы вставляются в его реплики) и сходить в кино. Баннер ориентирован на интерактив и сам инициирует разговор с пользователем.
| by Incesoft since Aug 2009 in English, Web, Branded conversations, Sales, Telecoms & utilities, Text recognition, Avatar, Commercial |
i8在线客服机器人是上海赢思软件技术有限公司为江苏移动开发的智能客服机器人。移动客户可以登录江苏公司网站，点击"爱帮在线"，即可向其咨询各类业务问题。"爱帮"机器人掌握了9000条移动业务知识点，基本覆盖了客户来电咨询的各类常规信息。碰到答不上的问题，"爱帮"也可人性化地让客户选择转向网上人工客服或进入"移动问答社区"。后台管理人员每日会根据客户提问的知识点进行"爱帮"机器人的信息更新与维护，使"爱帮"的大脑更加聪颖、充实。
| by Daden since Aug 2009 in English, Web, Branded conversations, Career & education, Customer service, Facial expressions, Speech synthesis, Text recognition, Animated avatar, Commercial |
This chatbot is the University of Wolverhampton's Library Learning and Information Services virtual assistant.
Lara
a chatbot / virtual assistant
| by Intoote since Jul 2009 in English, Web, Text recognition, Avatar, Commercial |
Lara è un'assistente virtuale interna alla intranet di una delle maggiori (se non la maggiore) compagnia di comunicazione italiana. Risponde alle domande legate alla gestione, manutenzione e problematiche legate alle stazioni di lavoro (hardware e software). E' interfacciata ad un sistema di sintesi vocale Loquendo. Con la sua enorme base di conoscenza (oltre un milione di categorie AIML) offre assistenza e link verso approfondimenti diminuendo il numero di chiamate al call center interno dell'azienda.
Virtual Assistant
a chatbot / virtual assistant representing ASDA
| by Creative Virtual since Jul 2009 until Aug 2013 in English, Web, Branded conversations, Cooking, Customer service, Text recognition, Picture, Commercial |
ASDA’s V-Person™ is designed to replicate the warm and friendly assistance of in-store customer service for online shoppers. Ask ASDA not only helps customers understand the online shopping platform but also decreases the number of calls and emails to the call centres and provides ASDA with real-time 'conversational' feedback from their customers.
| by Stanusch Technologies since Jul 2009 in English, Web, Speech recognition, Telecoms & utilities, Text recognition, Avatar, Research |
TEPSON - Wspólne przedsięwzięcie Zakładu Sterowania Robotów w Instytucie Automatyki Politechniki Łódzkiej oraz Stanusch Technologies, którego celem jest zbudowanie robota na rzecz Telekomunikacji Polskiej S.A. (największego polskiego operatora telekomunikacyjnego) . Projekt ma charakter naukowo-badawczy. Firma Stanusch Technologies odpowiedzialna jest w projekcie za moduł przetwarzania języka naturalnego, rozpoznawanie twarzy oraz moduł integracji z innymi modułami systemu. W komputerze sterującym robota zainstalowaliśmy chatterbota wyposażonego w bazę wiedzy ogólnej oraz bazę wiedzy specyficznej wskazanej przez TP S.A., który przybrał postać animowanej twarzy.| by Davi since Jul 2009 in English, Web, Branded conversations, Customer service, Facial expressions, Gestures, Mobility, Animated avatar, Commercial |
Lisa traite plus de 1 000 demandes par jour. Elle est assistante avant et après vente. Son rôle est de renseigner les utilisateurs, et optimiser les interventions du support client.
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