Chatbots.org Business News

IM specialist IMified, the world’s largest hosted instant messaging application development and deployment platform, has been acquired by IVR specialist Voxeo. Voxeo provides standards-focused Unified Communications and Self-Service platforms.

My-eService, a provider of knowledge management and self-service software, announced it is officially launching its new product Virtual Chat for Remedy at the WWRUG Conference in Las Vegas, Nevada on November 9, 2009.

“Virtual Chat for Remedy® (VCR) includes an animated 3D service desk agent, or virtual agent that utilizes Artificial Intelligence and integrates with existing knowledge repositories to provide quick resolve for self service users’ issues,” says Russ Tolley, VP of Business Development at my-eService. “The virtual agent uses a friendly, natural conversation engine to work with the self help user to resolve their problem. If the virtual agent can’t resolve the issue, the self service user is routed based on the issue type to the correct live chat agent. Open or closed chat sessions can be automatically turned into incidents or service requests, contributing to a seamless, ITIL best practices approach to IT Service Management.”

BotGenes created the BG200K “Spanish NLP Brain”, capable to handle more than 200.000 Spanish expressions including regionalisms, common typos, orthographical and grammatical mistakes.

The Automated Negotiating Agents Competition (ANAC) advances the development of intelligent agents with autonomous negotiation skills. The competition will be held in spring 2010, with the finals being run during the AAMAS 2010 conference. The reward for the winner of the competition is €1500.

How to model natural full-body conversations between humans and chatbots, agents or humanoids? What elements are important from the very first moment a conversation seems to start until a real almost intimate relationship has been built (or it’s time to say goodbye)?

At Chatbots.org, we’re extremely interested in these elements as we’re trying to structure current and future parts of this website based on those elements. Therefore, we’ve worked quite extentisvely on this model althought it’s still a draft. Read the 9 main stages below, download the full PDF(Human Agent Model Elements) and you’re invited to leave your comments and suggestions!

Ever wondered how the Loebner Prize Contest -the ‘First Turing Test’- actually takes place? Well, find out for yourself, this is a video report I’ve shot in Brighton, United Kingdom, on Sunday Morning Sept 6th, 2009:

Details after the break.

Previously the construction of believable characters based on artificial intelligence required hand-crafting thousands of sentences - aimed at creating a high-quality chat bot brain. A few creative people took up the challenge and authored some of the best chat bots around today. Until now, the tedious and expensive process of developing and training a high-quality believable chat bot remained a significant hurdle to widespread chat bot adoption.

The new, patent-pending Pandorabots SpellBinderTM technology reduces chat bot creation time enormously. Pandorabots SpellBinder automatically learns from conversational transcripts. Nothing else on the market today can create high-quality and unique chat bot characters as quickly and efficiently as Pandorabots SpellBinder (Synthetic PErsonality Language Learning for Bot Intelligence from Natural Dialog Example Recordings).

This year’s Loebner Prize winning entry, Do-Much-More, now has its own web site at www.worldsbestchatbot.com

Please visit the site to learn more about the chatbot and to see some of the transrcipts from the Loebner competition in Brighton.

Congratulations to David Levy, winner of the Loebner Prize 2009 for “most human computer”. The contest was held September 6, 2009 in Brighton, UK.

This year the contest drew only three finalists. In addition to Mr. Levy’s program, the competitors included previous (two-time) Loebner winner Rollo Carpenter and newcomer Mohan Embar.

Artificial Solutions, the leader company on Customer Service Optimization, announced today the launch of its corporate profiles in Facebook, Twitter, YouTube and LinkedIn.