Chatbots.org Business News

noHold, developer of the most interactive and diagnostic Virtual Agent technology, has the ability to embed a Virtual Agent directly into social media platforms, Facebook integration for ViewSonic serves as the first example.

As social media increasingly becomes a hub for customer interaction and support, noHold aims to help businesses cover these channels with Virtual Agent implementations. With a few simple lines of code, the same Virtual Agent that runs on a company website can assist end-users within their favorite mode of social media, such as Facebook. This provides end-users with an extra layer of interactivity and support, without the time needed to implement a second Virtual Agent.

Chatbots.org launches the largest specialized research area on humanlike conversational artificial intelligence in its new 2.7 release on http://www.chatbots.org/research.

We have worked on it for over 18 months, and we are very excited to present the result today: 1,031 academic journals, more than 13,000 universities, 163 books, 327 annual academic events, 475 publishers and loads of academic papers. And the best is: from a content point of view, this is just the start! This area is expected to grow very fast.

We believe that the academic community will benefit greatly from this area. They will get in touch with businesses to set up commercially funded projects, attract talent by profiling themselves in our new university ranking and align themselves with innovative entrepreneurs.

This article will demonstrate what to expect from our new research section; how it all fits into the Chatbots.org scope and where it is heading to.

Researchers from Blavatnik School of Computer Science at Tel Aviv University led by Professor Yishay Mansour are developing artificial intelligence algorithm in order to equip machines with human emotions. According to this algorithm based on machine learning, the computer programs are taught a sense of “regret” and how to “feel sorry” for their mistakes.

Research shows that chatbots stimulate a positive state of mind among their users. As a result users enjoy more pleasure in performing their activities and spend more time on performing them. According to ‘social response theory’, the ‘social cues’ send by chatbots increase the users’ involvement in interacting with a computer. As a consequence chatbots contribute to a more personal perception of the online experience.

The scores are all in and the decision of the winner is an unanimous one. The winner of the 2011 Chatterbox Challenge is:
 
Bildgesmythe by Patti Roberts

Second Place goes to Mitsuku by Stephen Worswick.
Third Place goes to Skynet AI by Ken Hurtubise

What is the perfect term for those seemingly intelligent ‘things’, which are popping up everywhere, and which feel more ‘natural’ as time goes by?

Well, we have found 161 synonyms (161!!! No typo!!).

As the leading business and research community in humanlike conversational artificial intelligence, we hope to increase understanding of this field, to provoke discussion and to initiate discussion on standardization of this huge list of different terms, some of them with slightly different implications but mostly genuine synonyms.

We are introducing the most popular, excellent candidate terms to be adopted by the industry and those synonyms which are really eye catching or controversial, and we will just list the remaining synonyms.

The Polaris Innovation in Technology John Iliff Award honors the life and accomplishments of John Iliff, early adopter and champion of technology in public libraries. This award provides a $1,000 honorarium to a library professional or library that has used technology and innovation as a tool to improve services to public library users. David Newyear, adult information services manager of the Mentor, Ohio Public Library is receiving the award for the creation of Emma, the Catbot, an engaging artificially intelligent cat that engages library users and provides basic reference services.

Mentor Public Library Adult Information Services Manager David Newyear was recently named the 2011 recipient of the Polaris Innovation in Technology John Iliff Award by the Public Library Association (PLA), a division of the American Library Association (ALA).

We have assembled an impressive group of speakers covering a range of topics including chat bot technology, business, legal issues and applications.  The Chatbots 3.x has established a reputation for providing the highest quality presentations among all conferences in our industry.  Come to the Chatbots 3.1 conference to meet the top experts in our community.  Interact, ask questions, and join us for an informative day reviewing the latest developments in chat bot technology.

Analyst Firm Gartner predicts that “by year-end 2013, at least 15 percent of Fortune 1000 companies will use a virtual assistant to serve up Web self-service content to enhance their CRM offerings and service delivery”. Chatbots.org agrees with the upcoming industry growth, especially since it matches their earlier market estimates for 2015 defined back in 2004, but has some criticism as well, especially on the vendor criteria and lack of identifying challenges within the industry.

By integrating VirtuOz Virtual Agent with their call center, Discountéo, the French equivalent of Best Buy, is able to deliver a compelling digital customer relationship with 100 percent customer resolution.