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NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
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News about the evolution of conversational agents, virtual agents, chatterbots, brand agents, whatever terminology you prefer. Discover our latest listing of professional chatbot/virtual agent developers
Creative Virtual Wins Two Silver Stevie® Awards in 2014 Stevie Awards for Sales & Customer Service
 | by Mandy Reed on 10 years, 8 months ago in Business, Business contests & awards, Business News |
Summary: Company recognised for their innovative customer experience solutions in two awards categories
Creative Virtual, a leader in customer experience self-service solutions for global enterprises, was presented with two Stevie® Awards as part of the eighth annual Stevie Awards for Sales & Customer ServiceSM. The company was recognised with Silver Stevie Awards in the categories of ‘New IVR or Web Service Solution’ and ‘Sales or Customer Service Solutions Technology Partner of the Year’.
noHold connects Internet of Everything with virtual agents
 | by Veronica Cech on 10 years, 9 months ago in Applications, User Client Technology, Business News |
Summary: noHold Connect to empower humans to experience the Internet of Everything through virtual agents
noHold Connect will empower humans to experience the Internet of Everything. With much hype around the creation of a standardized platform for devices to ‘communicate’, companies such as Qualcomm & Linux have created the AllSeen Alliance, while others such as Logitech aim to educate and drive awareness with the Internet of Things Consortium. The goal is to advance the Internet of Everything. While these organizations aim to standardize awareness as well as the technological aspect, noHold aims to create the experience.
Read more about: noHold connects Internet of Everything with virtual agents
Virtual Agents and ITSSM
| by Veronica Cech on 10 years, 9 months ago in Business, Visions & opinions, Business News |
Summary: Leading analyst firm suggests Virtual Agents are making way to the Help Desk.
I wanted to share with you a blog we posted for Albert written for IT professionals/CIO’s, but it also gives great information for Virtual Agent enthusiasts as well. There is great news sources validating the growth for the virtual agent market. Enjoy!
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