NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
| by The Selfservice Company since Nov 2011 in English, Web, Branded conversations, Customer service, Telecoms & utilities, Picture, Commercial |
Sanne is de virtuele gastvrouw op www.nederlandenergie.nl. Sanne kan alle vragen beantwoorden over de producten en organisatie van de Nederlandse Energie Maatschappij. Naast het antwoord toont zij veelgestelde vragen gerelateerd aan het onderwerp van de klantvraag. Sanne is geintegreerd met live chat waar zij bij bepaalde onderwerpen naar verwijst. | by Denise Systems since Oct 2011 in English, Web, Branded conversations, Customer service, Facial expressions, Gestures, Sales, Speech synthesis, Text recognition, Text synthesis, Video, Commercial |
Ci Wirtualni Doradcy pracują na stronie ENEA Operator. Udzielają informacji o działalności i usługach tej spółki. Pomagają w poruszaniu się po witrynie oraz odpowiadają na pytania. Umożliwiają zebranie opinii, potrzeb i oczekiwań klientów.
Harriet
a chatbot / virtual assistant representing Harrow Council
| by Creative Virtual since Oct 2011 until May 2012 in English, Web, Branded conversations, Customer service, Facial expressions, Government, Text recognition, Animated avatar, Commercial |
Harrow Council's Virtual Assistant, Ask Harriet, is located on the council website to answer enquiries specifically about Housing and Council Tax benefits. This V-Person™ template design is very user-friendly and allows visitors to enter their question in the free text box or chose from a list of clickable FAQs.
Citra
a chatbot / virtual agent representing Santika Indonesia Hotels & Resorts
| by MyCyberTwin since Oct 2011 until Jun 2014 in English, Web, Branded conversations, Customer service, Facial expressions, Text recognition, Travel, Video, Commercial |
Citra is the online assistant for Santika Indonesia Hotels & Resorts, one of the largest hotel chains in Indonesia. Citra’s main responsibilities are to answer general enquiries from website visitors, and to assist guests in relation to their accommodation needs. Citra acts as an extension to current Live Chat services.
| by The Selfservice Company since Sep 2011 in English, Web, Branded conversations, Customer service, Telecoms & utilities, Text recognition, Avatar, Commercial |
Auf der Hilfe&Service Seite der Telekomtochter congstar beantwortet Sophie Fragen zu Prepaid, Mobilfunkvertrãgen und Handys. Sie hilft auch bei der Einrichtung von Festnetz&DSL. Der Kunde erhãlt bei der Antwort auch eine Übersicht von relevanten FAQ.
| by Davi since Sep 2011 in English, Web, Branded conversations, Customer service, Facial expressions, Gestures, Mobility, Animated avatar, Commercial |
Emma répond à plus de 30 000 questions et renseigne plus de 5000 professionnels chaque mois.
Lucy
a chatbot / virtual assistant representing Lloydspharmacy
| by Creative Virtual since Sep 2011 until Dec 2011 in English, Web, Body health, Branded conversations, Customer service, Facial expressions, Text recognition, Animated avatar, Commercial |
Ask Lucy is Lloydspharmacy's online heathcare assistant. She is available 24/7 on the Lloydspharmacy website and can answer questions about weight loss, hair loss and even dealing with the common cold. This V-Person™ install features an animated avatar, a box for free text entries, a list of clickable FAQs and an In-Conversation survey (ICS).
Sarah
a chatbot / virtual agent representing MyCyberTwin
| by MyCyberTwin since Sep 2011 until Jun 2014 in English, Web, Branded conversations, Customer service, Facial expressions, Gestures, Proof of Concept, Sales, Text recognition, Video, Commercial |
Sarah was launched in 2011 to act as a concierge on the MyCyberTwin website. Sarah can help customers find out more about MyCyberTwin, recommend products suited to their needs, and engage in meaningful conversational chat.
| by Artificial Solutions since Aug 2011 in English, Web, Branded conversations, Customer service, Facial expressions, Gestures, Mobility, Text recognition, Avatar, Commercial |
Lisa geeft de klanten van Connexxion op een menselijke en interactieve wijze advies over het juiste vervoerbewijs, ze helpt bij algemene vragen over Connexxion en weet op de meeste vragen over de OV Chipkaart antwoord. Ook lost ze vragen op over verloren of geblokkeerde kaarten en linkt ze naar het juiste formulier voor het terugvragen van geld als een passagier is vergeten uit te checken met zijn of haar kaart.
| by Ecreation since Aug 2011 in English, Web, Branded conversations, Career & education, Customer service, Text recognition, Text synthesis, Picture, Commercial |
Onlangs is, in opdracht van Abovomedia, de chatbot Eva gelanceerd. Deze chatbot is ingezet op de website van winkelketen Action. Ze helpt de bezoekers met het vinden van de juiste vacature bij Action. De chatbot is gekoppeld aan een geavanceerd beheersysteem (Knowledge Management Systeem) waar de beheerder de intelligentie van de chatbot kan invoeren en aanpassen.
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