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Virtual agents / Chatbots
in United States

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Customer service - United States - To answer questions about delivered goods or services

Cindy a chatbot / chat bot representing Cybech

       by Chongguan Yang since Jun 2009 in English, Web, Branded conversations, Customer service, Education, learn & lookup, Knowledge management, Proof of Concept, Sales, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Cindy Cindy is a CML (Conversation Markup Language) Interpreter. It implements all user cases listed in the CML specification. When you download Cindy or sign up for the Novabot hosting service, a set of sample CML sources will be provided to show you what CML can do, as well as being a practical CML FAQ chat bot. You can ask questions about CML and weather. The source code also contains examples for more complex CML features like flow control and Topic merging. It is XML based chatbots language and interpretation engine, with web-hosting service.

Expired Ask CA a chatbot / virtual agent representing CA Technologies

       by Creative Virtual since May 2009 until Apr 2012 in English, Web, Branded conversations, Customer service, Electronics & hardware, Knowledge management, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Ask CA CA Technologies’ V-Person™ provides instant online answers 24 hours a day, 7 days a week on the CA Support page. The Ask CA template is sleek and professional, reflecting the tone of the business as well as the company branding. The use of Site Context allows this V-Person to accurately answer queries about five different CA products. Users can easily switch between these products through the dropdown menu located directly above the free text input box.

Bella a chatbot / virtual agent representing Cincinnati Bell

       by NoHold since May 2009 in English, Web, Branded conversations, Customer service, Electronics & hardware, Telecoms & utilities, Text recognition, Faceless, Commercial
chatbot, chatterbot, conversational agent, virtual agent Bella Ask is the virtual assistant of Cincinnati Bell, a leading provider in Wireless, Internet, and Home Phone service. Ask is knowledgeable in all things Cincinnati Bell, including set-up instructions, sales assistance, and troubleshooting.

Expired Susan a chatbot / virtual assistant representing Vivid Jewelers

       by InteliWISE since May 2009 until Oct 2009 in English, Web, Branded conversations, Customer service, Fashion, Sales, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Susan If you want to buy some jewels, why not to use the help of Susan - Diamond Expert of Vivid Jewelers. She is a Virtual Product Presenter (virtual assistant), encourages product presentations and handles important questions. Susan also prompts transactions, with mimics of a real diamond & jewelery expert.

Ray a chatbot / virtual agent representing Cape Fear Community College

       by IntelliResponse since Nov 2008 in English, Web, Customer service, Education, learn & lookup, Text recognition, Text synthesis, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Ray Deployed by IntelliResponse, ‘Ask Ray’ is Cape Fear Community College’s online student self-service solution. Ray allows students to ask questions online, therefore instantly providing the answer to students. In addition to answering the question asked, Ray provides a dropdown list of suggested questions, top ten questions and an avenue to further escalate to live help, should the student have the need. You can find Ray on the college’s website and Facebook page.

Scooter a chatbot / virtual agent representing Columbia College

       by IntelliResponse since Nov 2008 in English, Web, Customer service, Education, learn & lookup, Text recognition, Text synthesis, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Scooter Scooter, Columbia College’s lively mascot, is the face of self-service for students at Columbia College. Students can ask Scooter a number of questions, and strives to return the one right answer for each respective question. Students can also select questions off the ‘Top 10 Questions’ section, situated on the right hand side of the page. Unlike an FAQ section, the top ten questions are dynamically populated, so they reflect the true top questions students and visitors are asking.

Guide Me a chatbot / virtual agent representing Cisco Linksys

       by NoHold since Aug 2008 in English, Web, Branded conversations, Customer service, Electronics & hardware, Knowledge management, Market research, Text recognition, TV, Visual Entertainment, Creation & gaming, Faceless, Commercial
chatbot, chatterbot, conversational agent, virtual agent Guide Me noHold Virtual Agents assist Cisco Linksys customers in finding the answers to their questions.

Customer Support Agent a chatbot / virtual agent representing Verizon

       by Creative Virtual since Aug 2008 in English, Web, Branded conversations, Customer service, Facial expressions, Telecoms & utilities, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Customer Support Agent This V-Person™ has been segmented into separate contexts and is integrated with Verizon's in-house Live Chat system. The system features Auto Complete and is closely integrated with Verizon's backend systems, allowing users to find both general and specific information. Ask Verizon is available on the Verizon website and as a mobile application.

The video below shows a demonstration of the Ask Verizon Virtual Agent operating within the secure log-in area of the Verizon website.

Contact Us a chatbot / virtual agent representing Chegg

       by Nuance since Jul 2008 in English, Web, Branded conversations, Career & education, Customer service, Environmental, Text recognition, Faceless, Commercial
chatbot, chatterbot, conversational agent, virtual agent Contact Us The Chegg Contact Us Agent provides instant customer service that's available 24/7. The intelligent virtual agent serves as the first point of contact for engagement across all customer service channels. Alone, it handles over 200,000 conversations per month and, through its dialog strategies, determines the appropriate channel to direct the customer. This service model matches the hectic schedules of Chegg's target user group, college students, while simultaneously assisting Chegg's customer service department in balancing customer service channels. Customers are able to get answers immediately and at a time that's most convenient for them even if the customer service department is closed.

ProtectedExpired Phyllis a chatbot / virtual assistant representing Phillips

       by Creative Virtual since Jun 2008 until May 2010 in English, Web, Branded conversations, Customer service, Electronics & hardware, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Phyllis Hi, I'm here to help you find information on our website and the online support we have for your product.

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