NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
| by NoHold since Sep 2010 in English, Web, Branded conversations, Customer service, Electronics & hardware, Text recognition, Faceless, Commercial |
Online Support is the Virtual Agent of Viewsonic, a leading provider in displays and projectors. Online Support is an expert in all things Viewsonic, including set-up instructions, and troubleshooting.
| by Nuance since Aug 2010 in English, Web, Customer service, Electronics & hardware, Text recognition, Picture, Amateur |
The Virtual Agent (VA) is available on Symantec Consumer Support web site, on the Support home page. The Virtual Agent's mission is to assist Symantec consumers who have support issus. The Agent provides a resolution to their support issues while providing a superior user experience.
| by Next IT since Aug 2010 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Faceless, Commercial |
'Ask BECU' is a non avatar-based Intelligent Virtual Assistant available to assist members externally and employees, internally. BECU also added 'Access Assistant' to 'Ask BECU', helping members access their account
Emma
a chatbot / virtual agent representing eBay
| by Nuance since Jul 2010 until Dec 2012 in English, Web, Branded conversations, Customer service, Text recognition, Trade, Avatar, Commercial |
Emma is eBay's automated agent available 24/7 on the Help, Customer Support and Contact Us sections of the eBay website. Her primary mission is to answer user's questions about eBay services. Emma can assist users on topics ranging from purchasing a car on eBay to becoming a Powerseller.
Tax Virtual Agent
a chatbot / virtual agent representing H&R Block
| by Nuance since Jul 2010 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Faceless, Commercial |
The H&R Block intelligent virtual agent is located in the Personal Answer Center in the suite H&R Block At Home oneline products. The intelligent virtual agent provides support for product related questions, assists users in retrieving information from their prior returns, and troubleshoots their technical issues. If the user's issue requires human intervention, the intelligent virutal agent will pass the user to a live agent within the same window for a seamless customer experience and the highest resolution rate.
| by noHold since Jul 2010 in English, Web, Customer service, Electronics & hardware, Text recognition, Text synthesis, Faceless, Commercial |
noHold provides Webroot with interactive and diagnostic Virtual Agent technology to answer support questions regarding product information
| by NoHold since Jul 2010 in English, Web, Branded conversations, Customer service, Electronics & hardware, Market research, Sales, Text recognition, Faceless, Commercial |
Assisted Search is the Virtual Agent of Dell, a leading provider in Computer hardware. Assisted Search is an expert in all things Dell, including set-up instructions, sales assistance, and troubleshooting.
| by Next IT since Jun 2010 in English, Web, Body health, Branded conversations, Customer service, Text recognition, Picture, Commercial |
Ann, the virtual assistant of Aetna, the US health care company, offers 24-hour support for members who are new to the website or need help logging in. Members receive the same responsive service from Ann that they receive when calling customer service, but without leaving the website. Ann is interactive and easily interprets members' questions, helping them with the registration process or with recovering forgotten user names or passwords.
| by Get Abby since May 2010 in English, Web, Customer service, Mobility, Sales, Picture, Commercial |
This automotive Virtual Assistant for Tanksy Toyota allows users to book service appointments, ask questions about their cars and even help shop for a new car.
| by NoHold since Apr 2010 in English, Web, Branded conversations, Customer service, Electronics & hardware, Text recognition, Avatar, Commercial |
Maggie is a Virtual Agent embedded into the Magellan Customer Support page that can solve end-user questions about troubleshooting, set-up, and more.
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