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Virtual agents / Chatbots
in United States

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Archive June 2010 - United States
chatbot, chatterbot, conversational agent, virtual agent Ann Ann, the virtual assistant of Aetna, the US health care company, offers 24-hour support for members who are new to the website or need help logging in. Members receive the same responsive service from Ann that they receive when calling customer service, but without leaving the website. Ann is interactive and easily interprets members' questions, helping them with the registration process or with recovering forgotten user names or passwords.
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