NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
Sarah
a chatbot / virtual agent representing PayPal
| by Nuance since Sep 2008 until Dec 2012 in English, Web, Text recognition, Trade, Avatar, Commercial |
Sarah is an English speaking virtual agent of PayPal. Sarah's mission if to assist Paypal's customers in 5 countries. Sarah assists the customer in some common operations, such as closing accounts. Watch the video to learn more!
| by Synthetix since Sep 2008 in English, Web, Text recognition, Travel, Picture, Commercial |
How smartAgent is helping; Answering customer queries without having to phone or e-mail, reducing CRM costs, improving customer satisfaction and loyalty, providing a feedback mechanism for customer wants and needs and providing a mechanism to optimise online and offline content. Virgin Holidays is also using the Synthetix.info service to analyse visitors' wants and needs by looking at the questions they ask. The use of the conversational logs and analysis will allow Virgin Holidays to better serve both their online and offline customers. In addition, the conversation logs ensure that Valerie always has up to date information.
Léa
a chatbot / virtual agent representing PayPal
| by Nuance since Sep 2008 until Dec 2012 in English, Web, Text recognition, Trade, Avatar, Commercial |
Bonjour, je suis Léa, votre conseillère virtuelle. Je suis là pour répondre à vos questions sur PayPal.| by Nuance since Aug 2008 in English, Web, Customer service, Finance & legal, Text recognition, Avatar, Amateur |
Son rôle est de renseigner sur différents produits et services commercialisés par Ethias, faire les devis pour les souscriptions et répondre aux questions de support.
| by Nuance since Aug 2008 in English, Web, Customer service, Finance & legal, Text recognition, Avatar, Amateur |
Mathias 'rol is om gebruikers te identificeren behoeften op het gebied van verzekeringen en hen tho vinden van de juiste dienst / product te helpen. Mathis is ook verantwoordelijk voor klantenondersteuning.
noHold Virtual Agents assist Cisco Linksys customers in finding the answers to their questions.
| by Creative Virtual since Aug 2008 in English, Web, Branded conversations, Customer service, Facial expressions, Telecoms & utilities, Text recognition, Avatar, Commercial |
This V-Person™ has been segmented into separate contexts and is integrated with Verizon's in-house Live Chat system. The system features Auto Complete and is closely integrated with Verizon's backend systems, allowing users to find both general and specific information. Ask Verizon is available on the Verizon website and as a mobile application.| by Nuance since Jul 2008 in English, Web, Branded conversations, Career & education, Customer service, Environmental, Text recognition, Faceless, Commercial |
The Chegg Contact Us Agent provides instant customer service that's available 24/7. The intelligent virtual agent serves as the first point of contact for engagement across all customer service channels. Alone, it handles over 200,000 conversations per month and, through its dialog strategies, determines the appropriate channel to direct the customer. This service model matches the hectic schedules of Chegg's target user group, college students, while simultaneously assisting Chegg's customer service department in balancing customer service channels. Customers are able to get answers immediately and at a time that's most convenient for them even if the customer service department is closed.
| by The Selfservice Company since Jun 2008 in English, Web, Branded conversations, Customer service, Government, Text recognition, Picture, Commercial |
De gemeente Almere maakt al een aantal jaar gebruik van virtuele medewerkster Ally om de vragen van burgers te beantwoorden. Sinds juli 2011 beantwoordt Ally ook vragen van bezoekers, ondernemers en studenten op www.almere.nl. Door een combinatie van antwoorden, veelgestelde vragen en zoekresultaten geeft Ally antwoord op allerlei vragen.
Ask
a chatbot / virtual agent representing Dish Network
| by NoHold since Feb 2008 until May 2011 in English, Web, Branded conversations, Customer service, Electronics & hardware, Text recognition, Faceless, Commercial |
noHold Virtual Agents assist Dish Network customers in finding the answers to their questions.
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