Lloyds TSB, one of the UK's largest and most respected banks, employs a non-avatar Virtual Assistant on their main website. One way users can launch the pop-up is to enter their question into the box on the Help Page and click "Ask".
Due to company rebranding, this virtual assistant was decommissioned in October 2013 and replaced by two new systems launched the previous month for Lloyds Bank and TSB Bank.
Due to company rebranding, this virtual assistant was decommissioned in October 2013 and replaced by two new systems launched the previous month for Lloyds Bank and TSB Bank.