Ask Sarah, First Great Western's V-Person™, is available 24/7 to answer questions on topics including planning a journey, purchasing tickets and reserving seats. This install includes an In-Coversation Survey (ICS) designed to collect information about the usefulness of answers and saved calls and emails.
This virtual assistant has been developed and is being maintained by partners the Virtual Zone and Creative Virtual.
This virtual assistant has been developed and is being maintained by partners the Virtual Zone and Creative Virtual.