NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
Veronica Cech on 10 years, 5 months ago in Business, Visions & opinions, Business News | by
Summary: noHold will touch lives on a daily basis with the use of Virtual Agents within the Internet of Everything
Recently Connected World magazine’s Tim Lindner sat down with the very distinguished Ventura to have a very candid conversation about how he plans on charting a course for noHold straight into the future of the Internet of Everything. What we learned is that what noHold does will at some point in the future touch your lives on a daily basis. It will soon be very transparent to you. All you will see, hear, and touch will be his company’s Virtual Agents.
Veronica Cech on 10 years, 9 months ago in Applications, User Client Technology, Business News | by
Summary: noHold Connect to empower humans to experience the Internet of Everything through virtual agents
noHold Connect will empower humans to experience the Internet of Everything. With much hype around the creation of a standardized platform for devices to ‘communicate’, companies such as Qualcomm & Linux have created the AllSeen Alliance, while others such as Logitech aim to educate and drive awareness with the Internet of Things Consortium. The goal is to advance the Internet of Everything. While these organizations aim to standardize awareness as well as the technological aspect, noHold aims to create the experience.
Read more about: noHold connects Internet of Everything with virtual agents
Veronica Cech on 11 years, 2 months ago in Business, Tools & Products, Business News | by
Summary: noHold, Inc. recently released a new Knowledge Management platform called SICURA.
noHold, Inc. recently released a new Knowledge Management platform called SICURA. This software provides a better way to organize, store, and share information, securely.
Veronica Cech on 11 years, 3 months ago in Business, Partnerships & contracts, Business News | by
Summary: noHold empowers the leader in the security industry with interactive and diagnostic Virtual Agent technology
A leader in cloud-based security intelligence solutions, has revamped its customer support program to increase customer satisfaction and improve efficiencies. As this company brings the power of software-as-a-service (SaaS) to Internet security for consumers and businesses, the company is also a pioneer in providing cutting-edge customer support via the cloud, frequently resolving issues before a customer picks up the phone. noHold empowers the leader in the security industry with interactive and diagnostic Virtual Agent technology and Knowledge Management solutions as a part of its program.
Read more about: Customer Spotlight: noHold Enhances Webroot’s Customer Support Program
Veronica Cech on 11 years, 5 months ago in Business News | by
Summary: The recipe for integrating Virtual Assistants and Live Chat, find out the leading vendors and best practices.
Millions per day? Billions per day? How many customers prefer chat? A recent interview shows that a Fortune 500 company in the Telecommunications industry reaches an estimated 8 million website visits per month. Based on recent chat log statistics, a similar company handled upwards of 7,500 Live Chat conversations in one month, for one product line. The truth is your audience prefers the web, and these visitors expect chat as an option.
Leading brands have found a way to shorten the path to a meaningful chat by complementing Live Chat with a Virtual Assistant. Find out what they were looking for in a Live Chat provider, the key features, and get shortcuts to the advice you need to make the best decision for your own brand and your customers.
Read more about: Live Chat MVP’s: An Insiders Look at the Top Live Chat Vendors and Best Practices
Sarah Ramoz on 12 years, 9 months ago in Applications, Products, Business News | by
Summary: One of the Top Three PC Manufacturers Joins noHold's CK Network
noHold, Inc., developer of the most interactive and diagnostic Virtual Assistant technology and Confederated Knowledge, announces that leading companies in Hi-Tech industries like PC, and networking are choosing to connect their Virtual Assistants via Confederated Knowledge.
noHold creates Virtual Assistants for web based self-service that increase customer satisfaction, reduce support costs, and capture actionable customer intelligence. As products and services become increasingly interconnected, the need for support across company boundaries is imperative. Confederated Knowledge or CK, is a patent pending feature that allows one Virtual Assistant to connect with multiple Virtual Assistants. For example: When you have an issue with your PC, it could be related to the security software, a peripheral device or the Internet Service Provider (ISP). CK empowers you to start the conversation on your own terms and get answers from a network of interconnected Virtual Assistants.
Read more about: One of the Top Three PC Manufacturers Joins noHold’s Confederated Knowledge Network
Sarah Ramoz on 12 years, 11 months ago in Applications, Contact center integration, Business News | by
Summary: noHold and Motorola Team Up to Offer Motorola Modem Virtual Assistant to Comcast Subscribers
noHold, Inc., developer of the most interactive and diagnostic Virtual Assistant technology and Confederated Knowledge™, has teamed up with Motorola Mobility, Inc (NYSE: MMI) to develop the Motorola Modem Virtual Assistant which is available to Comcast subscribers now. noHold and Motorola are providing an integrated and effective first-line-of-support to respond to customer inquiries, which allows service providers to improve customer satisfaction and reduce support costs.