NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
Emmanuel Amouretti on 10 years, 8 months ago in Business, Visions & opinions, Business News | by
Summary: Giving your VA the capacity to manage missunderstanding is key to win your customer’s trust and satisfaction.
A Virtual Assistant doesn’t usually answer 100% of the users’ requests. Misunderstandings may occur for many reasons: Most commonly, the question hasn’t been anticipated or the user’s input is simply… unintelligible. Both situations happen often, especially if your Virtual Assistant knowledge base is too general.
Read more about: Help! My Virtual Assistant doesn’t understand…
Patricia López on 12 years ago in Business, Tools & Products, Patents, Business News | by
Summary: Fiona is an online platform where people can contribute to create smarter avatars
The dream of creating an artificial mind and reveal the mystery of human intelligence has fascinated humans for centuries. Many researchers and scientists have been working in this field even before the term Artificial Intelligence was created in the mid-50s. No wonder, because if you spend a few seconds thinking about the influence this could have on our lives, we realize that our environment can change completely.
Read more about: Creating a collective artificial intelligence
Emmanuel Amouretti on 12 years ago in Agent's Expression, Lexical formulation, Body posture, Gestures, Body motion, Applications, Avatars, Products, Business, Tools & Products, Business News | by
Summary: The First-Ever 3D Talking Virtual Assistant for Web Self-Service, "all in one" service & pay for results!
Cantoche, a company that develops and distributes avatar SaaS products, announced today the release of Living Actor™ Assistant, a 100% online intuitive and low-cost tool that easily authors interactive talking animated avatars who automatically answer Web visitors’ questions. Living Actor™ Assistant enables small and middle size businesses to increase customer conversion rates while reducing their services costs through the use of conversational virtual assistants.
Karolina Kuligowska on 12 years, 6 months ago in Agent's Appearance, Virtual worlds, Applications, Avatars, Research News | by
Summary: Identity verification of embodied conversational agents, avatars, and virtual humans
Dr. Roman V. Yampolski from University of Louisville claims that artificial conversational entities, shopping bots, and intelligent software applications became closer in their abilities and intelligence to human beings. Therefore arised the need to recognize and verify the identity of such entities just like it is necessary to authenticate the identity of people.
New, future oriented field of artimetrics, i.e. artificial biometrics, focuses on recognition, verification, and authentication of virtual agents, robots and other nonbiological entities. As a sub-field of cybersecurity, artimetrics is being developed in Cyber-Security Lab, which prides itself on being the world’s first to conduct this kind of research.
Read more about: Artimetrics: biometrics for artificial conversational entities
Erwin van Lun on 12 years, 6 months ago in Business, Hilarious, Business News | by
Summary: Animated speaking #chatbot talking to each other, #avatar #virtualagent #virtualassistant #ai #singularity
This video shows two animated speaking chatbots talking to other. I don’t know the creator nor something about the technology used for AI components, speech technology or avatar animation. I assume that the dialogue is a text to text interaction and that the speech is synthesized (i.e. the speech itself of the other chatterbot is not interpreted).
ASR (Automated Speech Recognition) is definitely the next step. I’m waiting for it!
Read more about: Animated speaking chatbots talking to each other
Lucia Fernandez Cossio on 12 years, 6 months ago in Business, Tools & Products, Business News | by
Summary: FIONA, the new global platform to create Intelligent Virtual Avatars, will be launched soon.
According to Gartner, in a few years 85% of customer-company relationships will be made without human mediation. To reach that goal we need Virtual Avatars to be more intelligent than they are nowadays.
FIONA (Framework for Interactive-services Over Natural-conversational Agents) is a global online platform for the creation of Intelligent and Interactive Virtual Avatars.
FIONA’s first beta version is going to be launched soon and we are searching for beta testers. If you work on human computer interaction and artificial intelligence, you are 3D Designer, you have TTS or ASR modules, or you create virtual agents, you can become a beta tester. You only have to register in http://www.sparkingtogether.com.
Read more about: FIONA Sparking Together, platform for Intelligent Virtual Avatars
Karolina Kuligowska on 12 years, 6 months ago in Agent identity, Cultural awareness, Agent's Expression, Gestures, Business, Tools & Products, Business News | by
Summary: Cross-cultural role of avatars in learning Arabic
Highly expressive avatars presented on the video are used by Vcom3D in teaching Arabic as well as culturally appropriate gestures and behaviors useful when interacting with people from Arabic countries. Developed in cooperation with Advanced Distributed Learning Co-Laboratory for military and civilian personnel working in Iraq and Afghanistan, 3D Serious Game constitutes dynamic learning environment with embodied conversational agents that feature voice, text and gestural information.
Read more about: Cross cultural virtual training with avatars
Sarah McCartney on 12 years, 6 months ago in Applications, Avatars, Business, Tools & Products, Business News | by
Summary: CodeBaby announces first-ever mobile 3D interactive digital characters for HTML5
CodeBaby, a leading provider of Online Customer Experience solutions has announced its 3D virtual assistant technology is now available for the rapidly growing mobile device arena. CodeBaby solutions drive increased website conversions while enhancing the online user experience in the consumer driven marketplace.
Emmanuel Amouretti on 12 years, 7 months ago in Agent's Expression, Business, Visions & opinions, Business News | by
Summary: Combining productivity and quality for e-learning with Avatars
Rapid-Learning and industrialization are key components for today’s e-learning managers. This is due to an urging need to control the training budgets, industrialize the production process, capitalize on best practices, and to reduce the Time-to-Market.
I’m pleased to publish this post following a very interesting interview with Michel Diaz, Associate Director at Fefaur, a leading French consulting company in the field of e-learning and management consulting. Michel explained his vision of how avatars can answer the needs of industrialization in e-learning production.
Read more about: Interview with M. Diaz: Avatars and E-learning Industrialization
Erwin van Lun on 12 years, 10 months ago in Business, Partnerships & contracts, Business News | by
Summary: Avatar provider CodeBaby partners with Spanish Based Semantic Search & Artificial Intetelligence provider Inbenta
CodeBaby, a company whose award-winning digital characters are shaping the growing online self-service marketplace, today announced its partnership with inbenta, a leader in Natural Language Processing and Semantic Search. Recognizing the expanding market demand for self-service solutions, CodeBaby and inbenta have joined forces to deploy intelligent virtual assistants that increase online conversation rates and customer satisfaction.
The new alliance will deliver technologies through online assistance to web visitors via the CodeBaby Intelligent Virtual Assistant (CIVA) solution which provides digital characters that engage website visitors and seamlessly guides them through the online self-service experience. By driving interaction with the inbenta semantic engine – which incorporates technologies enabling intelligent interactions though its Natural Language Processing solution – visitors dramatically increase their ability to find the information they are seeking online, thereby improving the overall customer experience. This technology reduces operations costs for inbenta customers by diminishing the dependency on customer support professionals.
Read more about: Avatar provider CodeBaby partners with Spanish Based Semantic AI Inbenta