Chatbots.org Business News

IntelliResponse Systems, the leading provider of virtual agent technology solutions for the enterprise, is pleased to announce the addition of its 150th enterprise customer, bringing the total number of customer-facing deployments of IntelliResponse Virtual Agents to more than 365.

At this point you’ve probably seen the job listing that Apple posted asking for writers for Siri. Though it was posted early in January and noticed by MIT Technology Review a few days back, the Internet picked yesterday to post dozens of stories about it.

More on http://thenextweb.com/apple/2013/01/18/more-than-human-why-does-apple-need-writers-for-siri/

Creative Virtual is one of the world’s leading suppliers of online natural language processing systems for self-help and customer services.

The technical team is growing to accommodate the accelerating global expansion and portfolio development in which it is currently engaged, and currently has vacancies for four technical positions.

An example by Creative Virtual to escalate a conversation with a virtual assistant to a live chat agent.

To date National Rail Enquires has answered over 43,000 Facebook questions

Studies show that only 40% of companies currently use social media to engage with customers, while the rest rely on traditional call centres. To help companies add vigour to their customer experience strategy, Creative Virtual is rolling out V-Person Social Media to merge the interactive power of social media and virtual assistant technology to improve customer retention and reduce support costs. National Rail Enquires is currently using V-Person Social Media to maximise customer engagement on its Facebook page with Ask Lisa virtual assistant who has answered over 43,000 questions in less than a year. In addition, Verizon has also incorporated V-Person Social Media into its Facebook page to answer questions on FIOS TV and incorporated answers from the community in to its virtual assistant.

Inbenta unveils a revolutionary virtual assistant for smartphones and tablets.

Chatbots.org is a worldwide community platform. Great!!!! Working with the best people all over the world. How amazing is that?

Drawback is that it is not necessary at all to meet each other in real life, even though you really have the desire to meet those individuals!

Well, it took 4 years before I could meet our Poland based team member Karolina Kuligowska.

And it was a real pleasure. Thank you so much for guiding me around Karolina! And lots of success with working with local companies as well (beside all the work you do for Chatbots.org ! ).

Dave, you’re next on my wish list !! And my ultimate dream is to have the whole team together during our yearly conferences….

The dream of creating an artificial mind and reveal the mystery of human intelligence has fascinated humans for centuries. Many researchers and scientists have been working in this field even before the term Artificial Intelligence was created in the mid-50s. No wonder, because if you spend a few seconds thinking about the influence this could have on our lives, we realize that our environment can change completely.

Cantoche, a company that develops and distributes avatar SaaS products, announced today the release of Living Actor™ Assistant, a 100% online intuitive and low-cost tool that easily authors interactive talking animated avatars who automatically answer Web visitors’ questions. Living Actor™ Assistant enables small and middle size businesses to increase customer conversion rates while reducing their services costs through the use of conversational virtual assistants.

On 17 October 2012 Creative Virtual unveiled V-Portal as a knowledge management solution that simultaneously deploys intelligent virtual assistants across the call centre, web, mobile and social channels with just a few clicks. V-Portal manages and curates content based on business line or product area, and connects users to web services via natural language virtual assistants. Our virtual assistants are able to hold personalised customer conversations 24/7 helping organisations build brand loyalty and increase customer engagement.