Chatbots.org Business News

For this series of blog posts, I interview professionals working in the exciting world of chatbots. This week I talked with Alex Galert, founder and CEO of BRAIN: a platform that enables businesses to create chatbots.

BRAIN is basically a chatbot management system: customers can create, implement and update chatbots for their business or client’s business via the BRAIN website or iOS & Android app. But there is more! It’s also a marketplace builder, webshop builder and it can be used to implement processes based on Blockchain.

Sponsored by virtual agent vendor eGain, we are proud to present the result of the survey of 3000 consumers we carried out. It reveals that lack of integration with human-assisted service is the biggest pain point in using virtual assistants according to our panel of 3000 consumers. Download the infographics in the png report or as pdf report.

Although #chatbots are popping up everywhere at the moment with all kinds of varying quality, I personally love this example. Smarty is a chatbot that appears as avatar. I like it either because of its simplicity, but especially because of its potential. It recognizes objects, it recognizes speech and gestures just on your iPhone.

These are exciting times. Once I decided to get back in business, life became a rollercoaster. A meetup group with more than 320 members, speaking on Frank Watching next week, now I’m invited to moderate a panel on the UTTR AI & Chatbot Conference in London on Oct 3th. How cool is all that?

Below you’ll find the press release. In the mean time, I keep on working on getting this website back on track and up to speed. Apologies for the hickups you may encounter but trust they will be fixed!

Yes, Chatbots on Facebook Messenger are popular these days. But even through the developments seems quite impressive, we’ve only just begun. As soon as they start to understand our emotions a bit, be prepared for full visual interaction. These animations provided by Expressive AI show you what is already feasible today!

Dutch Airline KLM introduces payments through WeChat in China. You simply purchase your ticket through a regular channel like web or mobile, and you choose ‘WeChat Pay’ to finish your booking (Social Media WeChat, extremely populair in China, has a built-in booking system). Immediately after your payment, your receive flight information and booking documents through WeChat, and/or you can ask a question in simplified Chinese or English, 24/7 hours a day. Wanna try? Scan the QR code below.

On Wednesday 31th, we’ll organize our very very very first Chatbot meetup. This time in AMSTERDAM. I’m very please to meet new people and see old faces. Remember the good old days AND look forward to a VERY exciting future!

Between January 9 to January 18 2017 more than 2500 people from 65 countries voted 5373 times for the best travel, productivity, social, e-commerce, entertainment, and news chatbots in the ChatBottle, a brand new Chatbot Challenge.

The community selected 7 the best chatbots for Facebook Messenger, Slack, Kik, Telegram and Skype.

So, the 1st ChatBottle Award goes to…

instalocate chatbot Instalocate - the best Travel chatbot

meekan chatbot Meekan - the best Productivity chatbot

foxsy chatbot Foxsy - the best Social chatbot

bff-trump-for-messenger chatbot BFF Trump - the best Entertainment chatbot

chatshopper-1 chatbot chatShopper - the best E-commerce chatbot

techcrunch chatbot TechCrunch - the best News chatbot

swelly chatbot Swelly - Editors’ Choice chatbot

There were 35 chatbot nominees including the following.

Travel: Instalocate (298 votes) , Kayak (256 votes) , Hipmunk (183 votes) , Skyscanner (137 votes) , Austrian Airlines bot (130 votes) , Mica, the Hipster Cat Bot (90 votes) , Marina Alterra (50 votes)

Productivity: Meekan (355 votes) , Pepper (274 votes) , Zoom (132 votes) , Statsbot (128 votes) , Yala (119 votes) , GrowthBot (52 votes)

Social: Foxsy (354 votes) , Swelly (326 votes) , Poncho (133 votes) , Sensay (71 votes) , Visabot (45 votes)

Entertainment: BFF Trump (265 votes) , Icon8 (120 votes) , Trivia Blast (103 votes) , And Chill (94 votes) , Streak Trivia (68 votes) , COD Messenger (65 votes)

E-commerce: chatShopper (332 votes) , H&M (173 votes) , RemitRadar (74 votes) , Burberry (73 votes) , 1-800-Flowers chatbot (59 votes) , Allset Bot (51 votes)

News: TechCrunch (331 votes) , CNN (228 votes) , Wall Street Journal (85 votes) , theScore (64 votes) , NewsBytes App (55 votes)

Chatbots.org wishes this new battle lots of success

Facebook introduces bots for Messenger chatbots for the Messenger Platform. These bots can provide anything from automated subscription content like weather and traffic updates, to customized communications like receipts, shipping notifications, and live automated messages all by interacting directly with the people who want to get them.

This time, chatbots are becoming Big Business, almost at once: Every month, over 900 million people around the world communicate with friends, families and over 50 million businesses on Messenger. It’s the second most popular app on iOS, and was the fastest growing app in the US in 2015.Now business can engage with their customer in a personalised, emotional and way and is available 24/7.

Scientists at the Nanyang Technological University, Singapore have unleashed their latest creation on the university’s campus: the world’s most human-like robot.

Nadine, as the robot is called, has soft skin and medium brunette hair just like her creator, Professor Nadia Thalmann. But more than her looks, the most impressive thing about Nadine is what she does: make eye contact, smile, meet and greet guests, shake hands, and even recognise past visitors and engage in conversation with them based on previous exchanges.

Unlike previous generations of robots, Nadine has an individual personality, with moods that change depending on the topic.