VirtuOz, the leading provider of intelligent virtual agents (IVAs) for online customer service, appointed Laurent David as Head of Sales, France to support VirtuOz’ European growth and response to increased demand for intelligent virtual agents. With 22 years of successful sales experience in promoting the adoption of disruptive technologies, Laurent David is responsible for managing VirtuOz’s continued growth in France as well as expanding VirtuOz’ European presence.
“The addition of Laurent David and his expertise in international development of high-growth software vendors and knowledge of customer interaction technologies builds upon VirtuOz’ existing roots in the European community and strongly positions us to respond to global demand,” states Steve Adams, VirtuOz’ president and CEO. “The EU community has been aggressive in deploying intelligent virtual agents as a contemporary channel for online marketing, sales, and customer support. Laurent will continue to spearhead our growth and response to the EU marketplace.”
Prior to VirtuOz, Laurent David held a variety of sales leadership roles including Sales Manager France at Liverperson, Director South EMEA at Altiris, and Director France at NetIQ and Tridion. Laurent David is a graduate from Lille Business School.