IntelliResponse Systems, the leading provider of virtual agent technology solutions that drive profitable online conversations for hundreds of organizations worldwide, is pleased to announce that the IntelliResponse Virtual Agent solution has been recognized by KMWorld as a Trend-Setting Product for 2012.
KMWorld’s Trend-Setting Product awards began in 2003. This year, more than 700 products were assessed by KMWorld’s judging panel, which consists of editorial colleagues, analysts, system integrators, vendors themselves, line-of-business managers and users. All products selected demonstrate clearly identifiable technology breakthroughs that serve the vendors’ full spectrum of constituencies, especially their customers.
“The IntelliResponse Virtual Agent solution once again returns to KMWorld’s list of trend setting products as the company continues to demonstrate its commitment to both product innovation and customers,” explains Hugh McKellar, KMWorld Editor-in-chief.
“We’re pleased that KMWorld has chosen the IntelliResponse Virtual Agent solution for this year’s list of Trend-Setting Products,” said Mike Hennessy, Vice President, Marketing at IntelliResponse. “KMWorld has done an outstanding job keeping everyone educated and informed as the knowledge management market continues to transform. IntelliResponse is at the forefront of virtual agent technology advancements and as this space also evolves, we will remain committed to our goal of creating profitable online conversations for our private and public sector customers around the world.”
This year’s list of Trend-Setting Products is highlighted in the September 2012 issue of KMWorld Magazine and will be available online September 1, 2012.