“Each and every employee at VirtuOz is committed to delivering leading virtual agent solutions that exceed both our customers’ and their customers’ expectations,” said Alex LeBrun, CEO and president of VirtuOz. “Today’s digital consumer is more demanding than ever, and we are privileged to partner with global industry leaders who are willing to explore new customer engagement frontiers in order to deliver winning customer experiences. We are honored by the industry and peer recognition of our efforts that this Golden Bridge Award represents.”
VirtuOz, Inc., the leading provider of intelligent virtual agents (IVAs) for online marketing, sales, and support, has been recognized as a finalist in the 4th Annual 2012 Golden Bridge Awards in the software innovations category.
IVAs create a next generation customer experience for online sales, marketing and support self-service – all at one-tenth the cost of traditional channels. With the growing popularity of Apple’s Siri and GoogleNow, VirtuOz virtual agents – a Siri for business – are positioned for rapid adoption. In fact, Gartner Research predicts that virtual assistants will become the new standard for online customer interaction by 2015.
The coveted Golden Bridge Awards program with active participation from a broad spectrum of industry voices, encompasses the world’s best in organizational performance, products and services, innovations, executives and management teams, women in business and the professions, case studies and successful deployments, public relations and marketing campaigns, product management, websites, blogs, white-papers, videos, advertisements, creativity, partner programs, and customer satisfaction programs from every major industry in the world. Organizations from all over the world are eligible to submit nominations including public and private, for-profit and non-profit, largest to smallest and new start-ups. Winners will be honored in San Francisco on Tuesday, October 2, 2012 during the annual awards dinner and presentations.