Creative Virtual Ltd recently announced a partnership with Virtuariod Pte Ltd. Based in Singapore, Virtuariod is now the sole reseller of Creative Virtual’s V-Person™ technology within the Association of Southeast Asian Nations (ASEAN). A V-Person (Virtual Assistant) is capable of holding conversations with digital users in real time, 24/7. For users this means the sensation of communicating with a ‘real’ person able not only to answer their questions, but also to understand the context of those questions and even hold entire conversations.
William Lim, Business Development Director of Virtuariod, said, “Today organisations are looking at ways to improve their customers’ engagement, especially in the digital space. They need to improve their understanding of what their customers’ seek, and provide better assistance when customers need help, while visiting their organisations’ websites. Having an overall good user experience will improve the customers’ impression and generate a positive vibe for the organisations. With Creative Virtual’s V-Person, we will be able to bring this enhanced capability to our clients in Singapore.”
“We’re excited to continue our global expansion to the ASEAN region, and are pleased to welcome Virtuariod on board as our representatives there,” said Chris Ezekiel, Creative Virtual’s CEO. “Their vision for delivering innovative self-service solutions fits perfectly with our V-Person technology and product roadmap. The ASEAN area is strategically important to our global plans, and also gives us local support for our global customers; we’re looking forward to a successful partnership.”
For information on how to contact Virtuariod, visit Creative Virtual’s Contact page or Virtuariod’s website