NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
Erwin van Lun on 8 years, 6 months ago in Applications, User Client Technology, Business News | by
Summary: Facebook now allows businesses to integrate automated, intelligent and emotionally chatbots in Messenger
Facebook introduces bots for Messenger chatbots for the Messenger Platform. These bots can provide anything from automated subscription content like weather and traffic updates, to customized communications like receipts, shipping notifications, and live automated messages all by interacting directly with the people who want to get them.
This time, chatbots are becoming Big Business, almost at once: Every month, over 900 million people around the world communicate with friends, families and over 50 million businesses on Messenger. It’s the second most popular app on iOS, and was the fastest growing app in the US in 2015.Now business can engage with their customer in a personalised, emotional and way and is available 24/7.
Read more about: Facebook launches Bot platform for Messenger