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Cisco Small Business Adopts Mobile Support By providing customers with a mobile-friendly Virtual Ass
 | by Veronica Cech on 10 years ago in Business, RFP's & implementations, Business News |
Summary: Cisco introduces a mobile-friendly Virtual Customer Assistant to revolutionize the was we view support
November 6, 2014, MILPITAS, CA – noHold, Inc. is pleased to formally announce Cisco Small Business’ first mobile-friendly Virtual Customer Assistant. This mobile Virtual Assistant was launched in December of 2013 and has received positive feedback ever since.
Cisco Small Business (SB) is an extension of Cisco, providing small businesses with trusted Cisco products and services. Cisco has been a longtime customer of noHold, circa 2006, working collaboratively to bring innovation and smarter self-service together. noHold provides Cisco SB with the self-service support option appropriately named ‘Guide Me.’ Since its implementation, Guide Me has produced great results for Cisco SB. With the success of their web-based Virtual Assistant, noHold suggested developing a mobile-friendly version of Guide Me, to make support accessible for users on any device.
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