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NIBC Direct Launches Virtual Assistant ‘Ask Sabine’ in Dutch Language
 | by Mandy Reed on 11 years, 3 months ago in Business, Case Study, Business News |
Summary: Ask Sabine Deflects 30% of Calls to the Contact Centre with Creative Virtual Technology
Creative Virtual, a leader in customer experience self-service solutions for global enterprises, announced the results of NIBC Direct’s implementation of a virtual assistant powered by Creative Virtual’s V-Person™ technology. NIBC Direct provides consumer banking services in the Netherlands, Germany and Belgium. Backed by a strong customer service policy that is highly focused on providing a superior customer experience, NIBC Direct selected Creative Virtual as their vendor of choice.
Read more about: NIBC Direct Launches Virtual Assistant ‘Ask Sabine’ in Dutch Language
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