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Virtual Assistant Technology Improves the Online Customer Experience in the Financial Sector
 | by Mandy Reed on 11 years, 11 months ago in Business, Tools & Products, Case Study, Business News |
Summary: A brief look at current features, uses & results of V-Person technology in the financial sector.
Since 2004 Creative Virtual has been helping financial institutions—both large and small—implement self-service customer support solutions, and today works with organisations such as HSBC, E*TRADE, NIBC Direct, Lloyds Banking Group and Allianz to reduce costs and improve the customer experience.
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