NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
Mandy Reed on 11 years, 7 months ago in Business, Tools & Products, Case Study, Business News | by
Summary: A brief look at current features, uses & results of V-Person technology in the financial sector.
Since 2004 Creative Virtual has been helping financial institutions—both large and small—implement self-service customer support solutions, and today works with organisations such as HSBC, E*TRADE, NIBC Direct, Lloyds Banking Group and Allianz to reduce costs and improve the customer experience.