NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
Chris Ezekiel on 11 years, 9 months ago in Business, Market research, Business News | by
Summary: Analyst report details how cross-channel virtual assisted-service improves customer experience
Creative Virtual, a leader in self-service customer experience management solutions for global enterprises, announced recently that its V-Person and V-Portal products were positively reviewed by the Patricia Seybold Group as go-to solutions for enterprises looking to improve customer satisfaction and secure brand loyalty.
Specifically, the report cites Creative Virtual’s recently launched V-Portal knowledge management system as its most significant strength and differentiator in the industry.
Read more about: The Patricia Seybold Group Recommends Creative Virtual’s V-Person™ & V-Portal™
Richard Wallace on 11 years, 9 months ago in Applications, Consumer products, Business News | by
Summary: AIML Superbot 3.0 simplifies building mobile virtual assistants
Are you creating a chatbot or virtual assistant? Do you want to integrate an artificial intelligence character into a game, virtual world, website or mobile app? Have you ever wanted to create your own totally unique custom bot character, as smart as Siri, Jeannie, ALICE or Mitsuku, but with a completely different personality? Where do you start?
The ALICE A.I. Foundation has released a totally new AIML Superbot Development Kit, making it easier than ever to create custom chatbots and mobile virtual assistants. Based on the popular AIML (Artificial Intelligence Markup Language) standard, the Superbot provides a pathway to rapidly building your bot’s knowledge base. The character you create can be run on a variety of AIML platforms including Pandorabots.
Read more about: Superbot - The Easy Way to Create Your Own Custom Bot