NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
Erwin van Lun on 14 years, 5 months ago in Business, RFP's & implementations, Business News | by
Summary: VirtuOz Virtual Agents supports customers using the faster, safer way to pay and get paid online
VirtuOz announced the deployment of a virtual agent solution on the PayPal Germany site. VirtuOz agents are now available on four PayPal country sites, including the United States, France, United Kingdom, Germany, with plans to launch an agent in Australia in the near future.
“Because they’re dealing with financial transactions, PayPal wants to ensure its customers receive a superior confidence-building experience,” said Alexandre Lebrun, co-founder and CEO, VirtuOz. “The expanded use of the VirtuOz virtual agent at PayPal Germany reinforces the value our solution provides PayPal.”
The PayPal Germany virtual agent is named Eva, and she assists customers in German, marking the third language PayPal has rolled out with VirtuOz.
Read more about: PayPal Expands Virtual Agent Strategy to Germany
Jetty van Kooij on 14 years, 5 months ago in Agent's Appearance, Humanoids, Business News | by
Summary: Simon the Robot cleans your house without commands, new features: voice/facial recognition, sound localization
At the Computer Human Interaction conference in Atlanta (12/5/2010), Simon the Robot demonstrated he has more capabilities than before. Originally he was only able to move some blocks very slowly, now he is capable of learning household chores without commanding him all over again or having to pre program him with a set of tasks. For example, Simon identifies colourful items: a blue book, a green plastic case, a red flower and several others, and puts them into the corresponding colours bin.
Read more about: Simon the Robot cleans your house without commands
Richard Wallace on 14 years, 6 months ago in Business, Events, Business News | by
Summary: Video report of chatbots 3.0 conference, the new wave in chat bots, conversational ai & virtual agents, Philli,US
The Chatbots 3.0 conference in Philadelphia was a huge success. We had about 25 attendees and 11 high quality presentations. A number of people who were unable to attend have made requests to see the presentations. We have asked the speakers to submit links to their talks so that you can view them.
Richard Wallace, Pandorabots - Pandorabots overview (ppt, windows, mac, PDF)
Erwin van Lun on 14 years, 6 months ago in Business, Events, Business News | by
Summary: Complimentary InteliWISE, Forrester and Comcast Webinar May 19, 2010
An increasing number of Fortune500 companies have started to use Virtual Agents - Avatars to enhance their customer experience and decrease eCommerce drop rates.
Register NOW for this unique 60min web event - webinar - to learn about Every Thing You Always Wanted to Know Regarding Contemporary, Enterprise Avatars (but did not have the opportunity to ask).
Watch Forrester, Comcast and InteliWISE answer these and many more key questions, by attending a complimentary webinar (on May 19, 2010 at 11:00 am PDT, 2:00 pm EDT).
Read more about: Complimentary InteliWISE, Forrester and Comcast Webinar
Richard Wallace on 14 years, 6 months ago in Applications, Consumer products, Business News | by
Summary: AIML Superbot 2.1 Development Kit for creating a unique bot personality
We have released an upgrade to the AIML Superbot, a development kit that makes it easy for you to create a chat bot with its own unique and proprietary personality distinct from the ALICE bot.