Sassy is a Site Chatter.
Site Chatters are lifelike, conversational agent providing a unique, interactive and personal way for users to get answers and assistance on your Web site, 24 hours a day, 7 days a week. A user simply talks with your assistant via keyboard and the assistant performs as your agent, providing answers, processing data and solving customer problems. Site Chatters can provides the frontline support so your customer service staff can concentrate on more complex tasks.
Site Chatters are lifelike, conversational agent providing a unique, interactive and personal way for users to get answers and assistance on your Web site, 24 hours a day, 7 days a week. A user simply talks with your assistant via keyboard and the assistant performs as your agent, providing answers, processing data and solving customer problems. Site Chatters can provides the frontline support so your customer service staff can concentrate on more complex tasks.