Virtual agents / Chatbots
in United States

Haley is a Virtual Chat Expert designed to answer questions about Help Interactive and its suite of customer engagement solutions.

Other than knowing everything about Help Interactive, Haley also has quite a personality if you get her going.

The InteliWISE Contact Virtual Agent serves as a host on the Central Bank's “Contact Us” page. It answers web users' questions about the bank and helps them find essential information. In addition, the Virtual Agent is knowledgeable about the most common issues that users may have with Central Bank's products and services. The InteliWISE Contact Virtual Agent is fully integrated with the Central Bank's “Contact Us” page. The auto-complete feature enables users to interact with the Virtual Agent more intuitively. After typing in a question several suggestions come up that help the user ask their own question or one that is similar. InteliWISE Contact Virtual Agent not only answers the question but also contextually suggests topics for further discussion. The suggested topics are listed under the “Related Questions” bar on the right. The InteliWISE Contact Virtual Agent can also tell you about particular banking products. Along with the answer and the related questions list, the InteliWISE Contact Virtual Agent also informs the user that additional information is available. The user can either click the link provided by the Agent or call the given numbers.

'Ask BECU' is a non avatar-based Intelligent Virtual Assistant available to assist members externally and employees, internally. BECU also added 'Access Assistant' to 'Ask BECU', helping members access their account

Ann, the virtual assistant of Aetna, the US health care company, offers 24-hour support for members who are new to the website or need help logging in. Members receive the same responsive service from Ann that they receive when calling customer service, but without leaving the website. Ann is interactive and easily interprets members' questions, helping them with the registration process or with recovering forgotten user names or passwords.

Voice Actions is an advanced virtual assistant for Androids and iPhones. It is comparable to Apples Siri but also lets you make phone calls, write e-mails, send sms, access information and do many more tasks on Android and iPhone devices. Information retrieval is done in a hierarchic fashion, so when people ask for the definition of abstinence the result comes directly from Wikipedia without bothering the APIs of Yahoo Answers, ChaCha, answers.com, pandorabot, cleverbot or other services.

This robot is deeply integrated into the android system, so that settings can be queried and changed via voice as well.

This automotive Virtual Assistant for Tanksy Toyota allows users to book service appointments, ask questions about their cars and even help shop for a new car.

There's a new way to get things done - just ask Siri.

Siri is a mainstream consumer application of a Virtual Personal Assistant. It is an intelligent software agent designed to have a back-and-forth conversational interaction with you as it helps you get tasks done.

This time InteliWISE challenged with a task: how to improve the website of the oldest Harley Davidson dealer in the USA. We provided an attractive, smart and bright cowgirl who not only talks with clients but also presents multimedia.

Arvato digital services is a vendor of integrated service packages for the video, audio, games and IT/technology sectors. Its service chain covers everything from post production and replication to fulfillment, from distribution/supply chain management and financial services to electronic content distribution, all backed by end-to-end IT systems. Virtual Assistant helps clients to find their passwords, account numbers and other crucial information.