Virtual agents / Chatbots
in United States

A virtual shopping assistant communicates in plain English with online shoppers in order to quickly find the best and cheapest fit for their needs. Unlike search engines and price comparison websites, SalesClark understands customers' queries in natural language and recreates the personalized interactive experience of a brick-and-mortar store.

Haley is a Virtual Chat Expert designed to answer questions about Help Interactive and its suite of customer engagement solutions.

Other than knowing everything about Help Interactive, Haley also has quite a personality if you get her going.

The InteliWISE Contact Virtual Agent serves as a host on the Central Bank's “Contact Us” page. It answers web users' questions about the bank and helps them find essential information. In addition, the Virtual Agent is knowledgeable about the most common issues that users may have with Central Bank's products and services. The InteliWISE Contact Virtual Agent is fully integrated with the Central Bank's “Contact Us” page. The auto-complete feature enables users to interact with the Virtual Agent more intuitively. After typing in a question several suggestions come up that help the user ask their own question or one that is similar. InteliWISE Contact Virtual Agent not only answers the question but also contextually suggests topics for further discussion. The suggested topics are listed under the “Related Questions” bar on the right. The InteliWISE Contact Virtual Agent can also tell you about particular banking products. Along with the answer and the related questions list, the InteliWISE Contact Virtual Agent also informs the user that additional information is available. The user can either click the link provided by the Agent or call the given numbers.

Online Support is the Virtual Agent of Viewsonic, a leading provider in displays and projectors. Online Support is an expert in all things Viewsonic, including set-up instructions, and troubleshooting.

The Virtual Agent (VA) is available on Symantec Consumer Support web site, on the Support home page. The Virtual Agent's mission is to assist Symantec consumers who have support issus. The Agent provides a resolution to their support issues while providing a superior user experience.

Harumi is a programmable chatbot working in pair with open office, ready to use in english and french. It is available for the public since summer 2010. You have to edit some part of its memory in order to use it in english or any other language. It was programmed in Delphi and is able to learn from the user.
Harumi brain is very light at the beginning, almost empty in fact. When you write a sentence, Harumi ask you what you mean. The second sentence is then linked to the first one, except if the second sentence reminds her something else, in which case Harumi will link the first sentence to it. With time, this simple algorithm produces good results. Harumi will tend to have your personnality.

Nevertheless, Harumi was not only built as a chat experiment for turing test. From the beginning of the development, Harumi is a usefull program :
You can ask her for your appointments, phone numbers, adress, internet url, files repertory.... all of those informations are stocked in its mind, a file called memory.ods
You can ask her to translate words from english to french, or to seach for a file on a drive. It is possible for her to remind you things you have to do, or to record your feelings and randomly remind you sentences linked to your bad or good mood.
She's able to execute a program, to give you your ip and emac adress or to calculate an operation. As you can see, many windows functions can be replaced by Harumi.

'Ask BECU' is a non avatar-based Intelligent Virtual Assistant available to assist members externally and employees, internally. BECU also added 'Access Assistant' to 'Ask BECU', helping members access their account