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Customer Support Agent
a chatbot / virtual agent representing Verizon
| by Creative Virtual since Sep 2009 in English, Web, Branded conversations, Customer service, Telecoms & utilities, Text recognition, Avatar, Commercial |
The Verizon Business V-Person™ is located within the secure log-in area of the site and is personalized for the user. The avatar is based on a photo of a current Verizon employee.
| by Verizon since Aug 2009 in English, Web, Branded conversations, Customer service, Telecoms & utilities, Text recognition, Avatar, Commercial |
Frank answers all of your Verizon customer service support questions.
Answers
a chatbot / virtual agent representing Blackberry RIM
| by NoHold since Jul 2009 until Feb 2012 in English, Web, Branded conversations, Customer service, Electronics & hardware, Knowledge management, Market research, Telecoms & utilities, Text recognition, Faceless, Commercial |
noHold Virtual Agents assist Blackberry RIM customers in finding the answers to their questions.
| by NoHold since May 2009 in English, Web, Branded conversations, Customer service, Electronics & hardware, Telecoms & utilities, Text recognition, Faceless, Commercial |
Ask is the virtual assistant of Cincinnati Bell, a leading provider in Wireless, Internet, and Home Phone service. Ask is knowledgeable in all things Cincinnati Bell, including set-up instructions, sales assistance, and troubleshooting.
| by Creative Virtual since Aug 2008 in English, Web, Branded conversations, Customer service, Facial expressions, Telecoms & utilities, Text recognition, Avatar, Commercial |
This V-Person™ has been segmented into separate contexts and is integrated with Verizon's in-house Live Chat system. The system features Auto Complete and is closely integrated with Verizon's backend systems, allowing users to find both general and specific information. Ask Verizon is available on the Verizon website and as a mobile application.
Ask is the virtual assistant of Comcast, a leading provider in TV/Internet/Phone. Ask is knowledgeable in all things Comcast, including set-up instructions, sales assistance, and troubleshooting.
Knowah
a chatbot representing Schlumberger
| by Planet 9 Studios since Aug 1996 until Aug 1999 in English, Web, Knowledge management, Proof of Concept, Telecoms & utilities, Text recognition, Text synthesis, Animated avatar, Commercial |
Knowah was a prototype "librarian" for Schlumberger's knowledge management system. He would ask a user how he good help and would then retrieve the pertinent materials.
Grey out: