NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
| by Poncho since Mar 2016 in English, Web, Environmental, Text recognition, Text synthesis, Avatar, Commercial |
Weather forecasting bot in cat shape. You can always ask for weather details or a forecast based on your location. Another option is to have Poncho send forecasts on specific times of day, e.g. 9:00 AM. It uses a repertoire of funny remarks and phrases.| by Humanity Online since Aug 2011 in English, Web, Customer service, Environmental, Facial expressions, Text synthesis, Animated avatar, Commercial |
Bella giving custom weather reports
| by Nuance since Jul 2008 in English, Web, Branded conversations, Career & education, Customer service, Environmental, Text recognition, Faceless, Commercial |
The Chegg Contact Us Agent provides instant customer service that's available 24/7. The intelligent virtual agent serves as the first point of contact for engagement across all customer service channels. Alone, it handles over 200,000 conversations per month and, through its dialog strategies, determines the appropriate channel to direct the customer. This service model matches the hectic schedules of Chegg's target user group, college students, while simultaneously assisting Chegg's customer service department in balancing customer service channels. Customers are able to get answers immediately and at a time that's most convenient for them even if the customer service department is closed.
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