NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
| by NoHold since Aug 2009 in English, Web, Branded conversations, Customer service, Electronics & hardware, Knowledge management, Market research, Text recognition, Avatar, Commercial |
noHold Virtual Agents assist Computershare customers in finding the answers to their questions.
| by noHold since Jul 2009 in English, Web, Branded conversations, Customer service, Electronics & hardware, Text recognition, Faceless, Commercial |
Intelligent Chat helps customers with most D-Link support issues related to products like wireless routers and Boxee Box. Customers can access Intelligent Chat from the Support Page, under additional support options.
| by Next IT since Jul 2009 in English, Web, Text recognition, Travel, Avatar, Commercial |
United Airlines' Virtual Expert 'Alex' provides the world's largest airline with a positive, controlled, and dynamic customer experience. Alex originated on Continental.com and migrated to United.com after the merger in 2011. Alex currently answers over 75,000 questions per day. Alex is also proving to be an invaluable tool for reservation agents, who are using Alex to answer customer questions quickly and consistently.
Answers
a chatbot / virtual agent representing Blackberry RIM
| by NoHold since Jul 2009 until Feb 2012 in English, Web, Branded conversations, Customer service, Electronics & hardware, Knowledge management, Market research, Telecoms & utilities, Text recognition, Faceless, Commercial |
noHold Virtual Agents assist Blackberry RIM customers in finding the answers to their questions.
| by Chongguan Yang since Jun 2009 in English, Web, Branded conversations, Customer service, Education, learn & lookup, Knowledge management, Proof of Concept, Sales, Text recognition, Avatar, Commercial |
Cindy is a CML (Conversation Markup Language) Interpreter. It implements all user cases listed in the CML specification. When you download Cindy or sign up for the Novabot hosting service, a set of sample CML sources will be provided to show you what CML can do, as well as being a practical CML FAQ chat bot. You can ask questions about CML and weather. The source code also contains examples for more complex CML features like flow control and Topic merging. It is XML based chatbots language and interpretation engine, with web-hosting service.
Ask CA
a chatbot / virtual agent representing CA Technologies
| by Creative Virtual since May 2009 until Apr 2012 in English, Web, Branded conversations, Customer service, Electronics & hardware, Knowledge management, Text recognition, Picture, Commercial |
CA Technologies’ V-Person™ provides instant online answers 24 hours a day, 7 days a week on the CA Support page. The Ask CA template is sleek and professional, reflecting the tone of the business as well as the company branding. The use of Site Context allows this V-Person to accurately answer queries about five different CA products. Users can easily switch between these products through the dropdown menu located directly above the free text input box.
| by Wolfram Research since May 2009 in English, Web, Education, learn & lookup, Text recognition, Text synthesis, Faceless, Research |
Wolfram|Alpha is not exactly chatty, but it gives elaborate answers to factual and scientific questions on lots of subjects. For instance, asking 'what is the population of France?' gives you not only the current population (64.1 million) but also graphs with recent and long-term population history and age distribution, and also a list of the largest cities in France, with population numbers.| by Ecreation since May 2009 in English, Web, Branded conversations, Campaign, Career & education, Text recognition, Faceless, Commercial |
This virtual agent will help students at American universities become familiar with Microsoft Live@edu, a no-charge suite of online communication and collaboration tools for students, staff and alumni. The chatbot facilitates a competition that is part of Microsoft's campaign to promote the company's services for educational institutions. | by NoHold since May 2009 in English, Web, Branded conversations, Customer service, Electronics & hardware, Telecoms & utilities, Text recognition, Faceless, Commercial |
Ask is the virtual assistant of Cincinnati Bell, a leading provider in Wireless, Internet, and Home Phone service. Ask is knowledgeable in all things Cincinnati Bell, including set-up instructions, sales assistance, and troubleshooting.
Susan
a chatbot / virtual assistant representing Vivid Jewelers
| by InteliWISE since May 2009 until Oct 2009 in English, Web, Branded conversations, Customer service, Fashion, Sales, Text recognition, Picture, Commercial |
If you want to buy some jewels, why not to use the help of Susan - Diamond Expert of Vivid Jewelers. She is a Virtual Product Presenter (virtual assistant), encourages product presentations and handles important questions. Susan also prompts transactions, with mimics of a real diamond & jewelery expert. 
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